Brother MFC 9970CDW Manuel d'utilisateur Page 145
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- Table des matières
- DEPANNAGE
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
Troubleshooting
137
B
Handling incoming calls
Difficulties Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax
Detect on page 36.)
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Remote
Activation code (default setting is l51). When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an
answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’ s ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is recommended.
Copy difficulties
Difficulties Suggestions
Cannot make a copy.
Make sure that COPY is illuminated. (See How to copy on page 51.)
Contact your administrator to check your Secure Function Lock Settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one or more corona wires are dirty. (See Cleaning the scanner glass
on page 93 and Cleaning the corona wires on page 98.)
Copies are blank. Make sure you are loading the document properly. (See Using the automatic
document feeder (ADF) on page 27 or Using the scanner glass on page 28.)
- BASIC USER’S GUIDE 1
- Table of Contents 4
- 5 Receiving a fax 33 5
- 8 Making copies 51 5
- C Menu and features 153 7
- D Specifications 190 7
- E Index 206 7
- General information 1 9
- Accessing the 10
- Advanced User’s 10
- Guide, Software User’s 10
- Guide and Network 10
- User’s Guide 10
- General information 11
- Accessing Brother 12
- Support (Windows 12
- Support (Macintosh) 1 12
- Control panel overview 1 14
- 01.01.2011 15:15 15
- LCD Touchscreen 1 16
- Volume settings 1 18
- Loading paper 2 19
- Chapter 2 20
- Loading paper in the 21
- Loading paper 23
- Paper settings 2 27
- Tray Use in copy mode 2 28
- Tray Use in fax mode 2 28
- Tray Use in print mode 2 29
- Acceptable paper and 30
- Sending a fax 4 37
- Chapter 4 38
- Colour fax transmission 4 39
- Transmission verification 39
- Receiving a fax 5 41
- Using receive modes 5 42
- Receive Mode settings 5 43
- Fax Detect 5 44
- Telephone line 45
- Connecting an external 46
- Recording an outgoing 47
- External and extension 48
- Using Remote Codes 6 49
- How to dial 7 50
- Search 7 51
- LDAP search 7 51
- Fax redial 7 51
- Storing numbers 7 52
- Storing One Touch Dial 54
- Storing Speed Dial numbers 7 56
- Changing or Deleting One 57
- Touch and Speed Dial 57
- Tone or Pulse 7 58
- Making copies 8 59
- Creating a PRN or 60
- PostScript 60
- 3™ file for 60
- Printing data directly 61
- Printing a document 10 63
- How to scan to a computer 11 64
- How to scan to a computer 65
- Click OK 66
- Click File 66
- Before scanning 11 67
- SCAN key settings 11 67
- Chapter 11 68
- Routine maintenance A 70
- Standard toner cartridge 71
- High capacity toner cartridge 71
- Replacing a Toner cartridge A 74
- IMPORTANT 100
- Cleaning the scanner glass A 101
- Cleaning the laser scanner 102
- Routine maintenance 103
- Cleaning the corona wires A 106
- C - Cyan M - Magenta 109
- Y - Yellow K - Black 109
- Cleaning the drum unit A 110
- Cleaning the paper pick-up 116
- Calibration A 117
- Auto Registration A 118
- Manual Registration A 119
- Frequency 119
- (Colour Correction) A 119
- Troubleshooting B 120
- Journal report B 127
- Document jams B 128
- Document is jammed under 129
- Removing small documents 129
- Paper jams B 130
- Paper is jammed in paper 131
- Paper is jammed at the back 133
- Paper is jammed inside the 135
- Troubleshooting 137
- Paper is jammed underneath 138
- Close the fuser cover (1) 141
- Fully close the back cover 141
- Telephone line or connections 142
- Receiving Faxes 143
- Sending faxes 144
- Receiving Faxes (continued) 144
- Handling incoming calls 145
- Copy difficulties 145
- Printing difficulties 146
- Scanning difficulties 147
- Software difficulties 147
- Paper handling difficulties 148
- Print quality difficulties 148
- Network difficulties 149
- Setting Dial Tone detection B 151
- Improving the print quality B 152
- EFGHIJKLMN 158
- Machine Information B 159
- How to reset the machine B 160
- Menu and features C 161
- Menu table C 162
- Menu and features 163
- FAX ( ) C 181
- COPY ( ) C 183
- SCAN ( ) C 186
- Other Functions C 193
- Entering text C 197
- 490 mm 198
- Specifications 199
- Document Size D 200
- Print media D 201
- Scanner D 205
- Printer D 206
- Interfaces D 207
- Direct Print feature D 208
- Scan to USB feature D 209
- Computer requirements D 210
- Consumable items D 212
- Network (LAN) D 213
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