Brother MFC-9700 Manuel d'utilisateur télécharger pdf (Page 188)

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TROUBLESHOOTING AND ROUTINE MAINTENANCE

Transmission Verification

Report says “Result:NG”

There is probably temporary noise or static on the line. Try

sending the fax again. If the problem continues, call the

Telephone Company to check your phone line.

Vertical Black Lines When

Sending

If the copy you made shows the same problem, your scanner

is dirty. (See

Cleaning the Scanner, page 21-16.)

Handling Incoming Calls

Transferring a Fax Call to the

MFC

If you answered at an extension phone, press your Fax

Receive Code (default setting is 51). When your MFC

answers, hang up.

I have difficulty with custom

features on a single line

If you have Call Waiting, Call Waiting/Caller ID,

RingMaster, Voice Mail, an answering machine, an alarm

system or other custom feature on a single phone line with

your MFC, it may create a problem sending or receiving fax

data.

For Example: Your Brother machine handles the Caller ID

subscriber services. However, if you subscribe to Call

Waiting or some other custom service and its signal comes

through the line while your machine is sending or receiving a

fax, the signal can temporarily interrupt or disrupt the fax

data. Brother’s ECM feature should help overcome this

problem. This condition is related to the telephone system

industry and is common to all devices that send and receive

information on a single, shared line with custom features. If

avoiding a slight interruption is crucial to your business, a

separate line with no custom features is recommended.

Copy Quality Difficulties

Vertical streaks appear in

copies.

Sometimes you may see vertical streaks on your copies. Either

the scanner or the primary corona wire for printing is dirty.

Clean them both. (See pages 21-16 and 21-18.)

General Printing Difficulties

The MFC does not print. Check the following:

• The MFC is plugged in. (See page 2-8.)

• The toner cartridge and drum unit are installed properly.

(See page 2-4.)

• The interface cable is securely connected between the MFC

and computer. (See Quick Setup Guide.)

• Check to see if LCD is showing an error message. (See page

21-1 to 21-3.)

The MFC prints

unexpectedely or it prints

garbage.

Reset the MFC or unplug the electrical cord and plug it back

in. Check the primary settings in your application software to

make sure it is set up to work with your MFC.

DIFFICULTY SUGGESTIONS

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Brother MFC-9700 Manuel d'utilisateur Page 188

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