Brother MFC-9325CW Guide de l'utilisateur télécharger pdf (Page 144)

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Troubleshooting C

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

If you are having difficulty with your machine C

If you think there is a problem, check the chart below and follow the troubleshooting tips. You can

solve most problems by yourself.

If you need additional help, the Brother Solutions Center offers the latest FAQs and

troubleshooting tips.

Visit us at http://solutions.brother.com/

Troubleshooting and routine

maintenance

Printing or printing received faxes

Difficulties Suggestions

 Condensed print

 Horizontal streaks

 Top and bottom sentences are

cut off

 Missing lines

Usually this is caused by a poor telephone connection. If your copy looks good,

you probably had a bad connection, with static or interference on the telephone

line. Ask the other party to send the fax again.

Poor print quality See Improving the print quality on page 136.

Vertical black lines when receiving The corona wires for printing may be dirty. Clean the corona wires on the four

drum units. (See Cleaning the corona wires on page 160.)

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine.

If the problem continues, call Brother Customer Service at 1-877-BROTHER

(1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada).

Received faxes appear as split or

blank pages.

If the received faxes are divided and printed on two pages or if you get an extra

blank page, your paper size setting may not be correct for the paper you are using.

(See Paper Size on page 25.)

Turn on Auto Reduction. (See Printing a reduced incoming fax on page 51.)

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Brother MFC-9325CW Guide de l'utilisateur Page 144