Brother MFC-5895CW Manuel d'utilisateur Page 161
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145
B
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
Check to see if the LCD is showing an error message. (See Error and
Maintenance messages on page 153.)
If the LCD says Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 167.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Choose Brother MFC-XXXX (where XXXX is your model name), and make sure
that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
- USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 5
- (USA Only) 6
- LIMITED WARRANTY 8
- Table of Contents 9
- Section II Fax 10
- 6 Receiving a Fax 49 11
- 9Printing Reports 89 12
- Section III Copy 13
- USB Flash memory drive 106 14
- Section V Software 15
- Section VI Appendixes 15
- C Menu and Features 178 16
- D Specifications 205 16
- E Glossary 220 16
- FIndex 224 16
- General I 17
- General Information 1 18
- How to find Network setup 19
- MFC-6490CW) 19
- Chapter 1 20
- Accessing Brother 21
- Support 21
- (For Windows 21
- 12.21.2009 22
- 12:4512:4512:45 23
- 12:4512:45 24
- Loading paper and documents 2 25
- Chapter 2 26
- Loading paper and documents 27
- Loading paper in paper 28
- Loading envelopes and 31
- Removing small printouts 32
- Printable area 2 33
- Acceptable paper and 34
- Handling and using print 35
- Loading documents 2 38
- Using the scanner glass 2 39
- Scannable area 2 40
- General setup 3 41
- Mode Timer 3 42
- Paper settings 3 42
- Paper Size and Type 43
- (MFC-6490CW only) 3 43
- Tray use in Copy mode 44
- Tray use in Fax mode 44
- Volume Settings 3 45
- Beeper Volume 3 46
- Speaker Volume 3 46
- Automatic Daylight 47
- Savings Time 47
- Sleep Mode 3 47
- LCD screen 3 48
- Security features 4 49
- Setting up and changing the 50
- Public user 4 50
- Setting up and changing 51
- Turning Secure Function 52
- Lock on/off 4 52
- Switching users 4 53
- Changing to the Public mode 4 53
- Reset all users 4 53
- Chapter 4 54
- Section II 55
- Sending a Fax 5 56
- Faxing from the scanner glass 57
- MFC-5895CW) 5 57
- Broadcasting 59
- Additional sending 60
- Changing fax resolution 5 61
- Dual access 61
- (Black & White only) 5 61
- Real time transmission 5 61
- Chapter 5 62
- Sending a Fax 63
- Out of Memory message 5 64
- Receiving a Fax 6 65
- Chapter 6 66
- Using receive modes 6 67
- Receive mode settings 6 68
- Additional receiving 69
- Receiving a Fax 71
- Memory Receive 72
- Paging 6 73
- Fax Storage 6 74
- PC Fax Receive 6 74
- Changing the destination PC 6 75
- Turning off Memory Receive 76
- Operations 6 76
- Changing Memory Receive 76
- Fax Preview 77
- Remote Retrieval 6 79
- Using your Remote Access 80
- Remote Fax commands 6 81
- Retrieving fax messages 6 82
- Changing your Fax 82
- Forwarding number 6 82
- Voice operations 7 83
- Telephone services 7 84
- Distinctive Ring 7 85
- Caller ID 7 87
- Connecting an external 88
- TAD (telephone 88
- Connections 7 89
- Recording outgoing message 90
- (OGM) on an external TAD 7 90
- Special line considerations 7 90
- TAD and two-line telephone 91
- External and extension 92
- Changing the remote codes 7 94
- Dialing and storing numbers 8 95
- Search 8 96
- Fax Redial 8 96
- Outgoing Call 8 97
- Caller ID history 8 97
- Storing numbers 8 98
- Storing Speed Dial numbers 8 99
- Outgoing Calls 100
- Changing One Touch or 101
- Speed Dial names or numbers8 101
- Setting up groups for 102
- Changing a Group name 8 103
- Deleting a Group 8 103
- Dialing Access codes and 104
- Printing Reports 9 105
- Reports 9 106
- Polling 10 107
- Polled transmit 108
- (Black & White only) 108
- Copy III 109
- Making copies 11 110
- Copy settings 11 111
- Making N in 1 copies or a 112
- Making copies 113
- Adjusting Brightness and 114
- Contrast 11 114
- Paper Options 11 115
- Skew Adjustment 116
- (MFC-6490CW only) 11 116
- Book Copy 11 116
- Watermark Copy 11 117
- Setting your changes as the 118
- ‘Out of Memory’ 119
- Chapter 11 120
- Walk-up Photo Printing 121
- PhotoCapture Center™: 122
- Printing photos from a memory 122
- Memory cards or a USB Flash 123
- Getting started 12 124
- Print Images 12 125
- Print Index (Thumbnails) 12 126
- Printing Photos 12 127
- Enhance Photos 12 127
- Enhance Skin-Tone 12 128
- Enhance Scenery 12 128
- Remove Red-Eye 12 129
- Monochrome 12 129
- Search by Date 12 130
- Print All Photos 12 131
- Slide Show 12 131
- Trimming 12 132
- DPOF printing 12 132
- Print Quality 12 134
- Paper options 12 134
- Adjusting Brightness 135
- Contrast and Color 12 135
- Cropping 12 136
- Borderless printing 12 136
- Print Date 12 136
- Scan to a memory card 137
- How to scan to a memory card 138
- Understanding the 140
- Error Messages 140
- Printing photos 141
- PictBridge camera 141
- Printing Images 13 142
- DPOF printing 13 142
- PictBridge) 143
- Software V 145
- Appendixes VI 147
- Safety and Legal A 148
- To use the machine safely A 149
- Safety and Legal 151
- LAN connection A 158
- International ENERGY STAR 158
- Compliance Statement A 158
- Trademarks A 160
- Troubleshooting and Routine 161
- Maintenance 161
- Printing (continued) 162
- Printing Received Faxes 164
- Telephone Line or Connections 164
- Receiving Faxes 164
- Sending Faxes 165
- Handling Incoming Calls 165
- Copying Difficulties 166
- Scanning Difficulties 166
- Software Difficulties 166
- Network Difficulties 167
- Dial Tone B 168
- Telephone line interference B 168
- -5890CN and MFC-5895CW) 173
- Journal report B 175
- Error animation B 175
- Document jam B 177
- Printer jam or paper jam 178
- (MFC-5890CN and 178
- MFC-5895CW) B 178
- (MFC-6490CW only) B 180
- Routine maintenance B 183
- Cleaning the outside of the 185
- Cleaning the scanner B 186
- Cleaning the machine printer 187
- Cleaning the paper pick-up 187
- Cleaning the print head B 188
- Checking the print quality B 189
- Machine Information B 190
- Packing and shipping 191
- (MFC-6490CW) 193
- Menu and Features C 194
- Menu table C 195
- Menu and Features 197
- Network menu 200
- Menu ( ) (continued) 206
- Scan ( ) 209
- Copy ( ) 212
- Watermark Copy Settings 214
- Photo Capture ( ) 216
- Print Settings menu 217
- Phone Book ( ) 219
- Fax Preview ( ) 219
- Entering Text C 220
- Specifications D 221
- Specifications 223
- Print media D 224
- PhotoCapture Center™ D 227
- PictBridge D 228
- Scanner D 229
- Printer D 230
- Interfaces D 231
- Computer requirements 232
- (MFC-5890CN and MFC-6490CW) 232
- Consumable items D 234
- Network (LAN) D 235
- Glossary E 236
- Glossary 237
- (Canada only) 246
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