CHAPTER 6 TROUBLESHOOTING
CHAPTER 6 –9
Question Recommendation
Sometimes I get the Memory Full
message.
How can I correct this?
• Chan
e the followin
settin
s on the driver and
tr
a
ain.
Pa
e Protection
Gra
hics Mode
TrueT
e Mode
Use Printer TrueT
e Fonts
• Add more memor
b
installin
an industr
standard SIMM.
• Reduce the
rint resolution or reduce the
com
lexit
of
our document and tr
a
ain.
Setting Up the Printer for DOS
Question Recommendation
I cannot print from my application
software.
• Check if the DOS a
lication software
interface settin
s match that of
our
rinter:
for exam
le, if
ou are usin
a
arallel
rinter
cable,
ou would most likel
set
our DOS
software
rinter
ort to LPT1.
• Check to see if the
rinter has an
rinter
alarms active.
• If the serial interface is used, make sure that the
RS-232C serial interface is selected with the
slide switch. Make sure that the interface
settin
s are correctl
set u
with the
ro
er
DIP switches. Make sure the serial
arameters
of baud rates,
arit
and sto
bits match
between
our a
lication software and the
rinter.
The printer prints, but it prints
incorrect information. Sometimes it
prints a couple of characters and
then ejects the page.
This is an indication that your application printer
emulation setting and the printer’s emulation do
not match. Check in your application software to
see which printer you have selected and to make
sure that the printer is set up correctly. Remember
this printer emulates three widely used printer
selections : HP LaserJet 5P, Epson FX-850, and
IBM Proprinter XL. Try setting the printer into HP
emualtion and then select the HP LaserJet 5P/5L
printer in your application software.
The printer does not print when I
press the Print Screen Key.
(Data lamp On)
Press the panel switch. The data has been sent to
the printer but the printer did not receive the Page
Eject command: print screens do not send this
command.
The printer prints the first part of
my document but does not print the
last page.
(Data lamp On)
This was a common problem with database
software and spreadsheet software when not
correctly set up. The data has been sent to the
printer but the printer did not receive the Page
Eject command. Press the panel switch to eject the
page. Then check with your software supplier on
how to add a Page Eject (or Form Feed) command
to the end of your print job.
How can I change the User settings
or default settings of the printer?
Use the remote printer console (RPC) program.
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