USER’S GUIDEFAX-2480CFAX-2580C Version B
viiiTable of ContentsSection I General1 General InformationUsing the documentation ...
84 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hand
Safety and Legal85 DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the b
86WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telep
Safety and Legal87Important safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instructio
8815 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: Wh
Safety and Legal89The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may
90Federal Communications Commission (FCC) Declaration of Conformity (USA only) Adeclares, that the productsProduct Name: FAX-2480C and FAX-2580Ccomply
Safety and Legal91Industry Canada Compliance Statement (Canada only) AThis Class B digital apparatus complies with Canadian ICES-003. Cet appareil num
92Trademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Industries, Ltd.Multi
93BTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country.
ix4 Security featuresTX Lock (FAX-2480C only)...24Setting and changing
94Smudged stain at the top center of the printed page.Make sure the paper is not too thick or curled. (See Acceptable paper and other media on page 9.
Troubleshooting and Routine Maintenance95Receiving FaxesDifficulty SuggestionsCannot receive a fax Check all line cord connections. Make sure the mach
96Handling Incoming CallsDifficulty SuggestionsThe machine ‘Hears’ a voice as a CNG Tone.If Easy Receive is set to on, your machine is more sensitive
Troubleshooting and Routine Maintenance97Error messages BAs with any sophisticated office product, errors may occur. If this happens, your machine ide
98Data RemainingPrint data is left in the machine's memory.Re-start printing from your computer.Print data is left in the machine's memory.
Troubleshooting and Routine Maintenance99Near Empty One or more of the ink cartridges are running out of ink. If a sending machine has a color fax, th
100Print Unable XXThe machine has a mechanical problem.—OR—A foreign objects such as a clip or ripped paper is in the machine.Open the scanner cover a
Troubleshooting and Routine Maintenance101Transferring your faxes or Fax Journal report BIf the LCD shows: Change Unable XX, Clean Unable XX, Init. Un
102Document is jammed inside the ADF unit Ba Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull the jammed document o
Troubleshooting and Routine Maintenance103e Put the Jam Clear Cover back on.Make sure the cover is set properly. f Using both hands, use the plastic t
xAdditional receiving operations...39Printing a reduced incoming fax ...
104Phone line interference BIf you are having problems sending or receiving a fax due to possible interference on the phone line, we recommend that yo
Troubleshooting and Routine Maintenance105 c Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge.d Remo
106NoteIf the LCD shows No cartridge after you install the ink cartridges, check that the ink cartridges are installed properly. WARNING If ink gets i
Troubleshooting and Routine Maintenance107Clean the outside of the machine as follows:Ba Pull the paper tray (1) completely out of the machine. b Wipe
108Cleaning the machine printer platen BWARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). If ink is scatter
Troubleshooting and Routine Maintenance109Cleaning the print head BTo ensure the good print quality, the machine will regularly clean the print head.
110h The LCD asks you if you want to start cleaning. Start Cleaning? 1.Yes 2.NoPress 1 (Yes).The machine starts cleaning the print head.i After cleani
Troubleshooting and Routine Maintenance111g For 1200 dpi, press the number of the test print that most closely matches the number 0 sample (1-8). 1200
112c Attach the side cover. Installing the handset and handset cradle Ba Remove the side cover. NoteIf you cannot open the cover with your hand, use a
Troubleshooting and Routine Maintenance113Uninstalling and installing the cradle and the bracket (FAX-2580C) BUninstalling the cradle and the bracketB
xiManaging your messages ...58Message Indicator ...
114b Align the recessed arrows on the bracket with those on the machine, and then slide the bracket toward the front of the machine until it clicks in
Troubleshooting and Routine Maintenance115Packing and shipping the machine BWhen you transport the machine, use the packing materials that came with y
116h Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3). i If your machine
Troubleshooting and Routine Maintenance117 m Close the carton and tape it shut. (FAX-2480C) (FAX-2580C)
118COn-screen programmingCYour machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming hel
Menu and Features119Menu keys CTo access the menu mode:a Press Menu.b Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press
120Menu Table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory sett
Menu and Features1211.General Setup(Continued)4.Volume 1.Ring OffLowMed*HighAdjusts the ring volume. 202.Beeper OffLow*MedHighAdjusts the volume level
1222.Fax 1.Setup Receive(In Fax mode only)1.Ring Delay(FAX-2480C only)0001020304*Sets the number of rings before the machine answers in Fax Only or Fa
Menu and Features1232.Fax(Continued)2.Setup Send(In Fax mode only)(Continued)3.Delayed Fax — Sets the time of day in 24-hour format that the delayed f
xiiCopy options...75Changing copy quality ...
1242.Fax(Continued)5.Remote Fax Opt1.Fwd/Page/ StoreOff*Fax ForwardPagingFax StorageSets the machine to forward fax messages, to call your pager, to s
Menu and Features1253.Copy 1.Quality — BestFastNormal*Chooses the Copy resolution for your type of document.762.Brightness — -nnnno+-nnnon+-nnonn+*-no
1264.Print Reports1.Transmission— — Prints a Transmission Verification Report for your last transmission.692.Help List — — Prints the Help List so you
Menu and Features127Entering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine.
128DGeneral DSpecifications DMemory Capacity 16 MB Memory Backup Approx. 24 hours (FAX-2580C only) ADF (automatic document feeder) Up to 10 pagesTempe
Specifications1291This depends on printing conditions.Dimensions (FAX-2480C) (FAX-2580C) Weight 18.1 lb (8.2 kg) (FAX-2480C)19 lb (8.6 kg) (FAX-2580C)
130Print media D1Use only transparencies recommended for inkjet printing.2For glossy paper or transparencies, we recommend removing printed pages from
Specifications131Fax DCompatibility ITU-T Group 3Coding System MH/MR/MMR/JPEGModem Speed Automatic Fallback14400 bps Document Size ADF Width: 5.8 in.
1321‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materi
Specifications133Digital Cordless Handset (FAX-2580C only) DCordless handset D1When Voice Enhance is set to On.2When Voice Enhance is set to Off.Batte
xiiiC Menu and FeaturesOn-screen programming...118Menu table...
134Battery cradle DAC adapter DDimensions Weight 2.53 oz (71.6 g)Power Consumption (during charge)Charging: Average 2 WType BCL-ADAInput AC 100 to 240
Specifications135Copy D1Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.Color/Black Yes
136Printer DNoteYou can download the free Brother Printer Driver and PC-FAX Send driver from the Brother Solutions Center for use. Visit us at: http:/
Specifications137Interface D1Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum
138Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser
139EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas
140Dual AccessYour machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or prin
Glossary141Menu mode Programming mode for changing your machine's settings.One-TouchKeys on the machine’s control panel where you can store numbe
142TAD (telephone answering device)You can connect an external device or answering machine to the EXT. jack of your machine.Telephone Answer Code (For
Index143FAAccessories and supplies ... iiiADF (automatic document feeder) ... 7, 28Answering machine (TAD) ...
144Comm. Error ...97Init. Unable ...98Ink Empty ...
Index145LLCD (liquid crystal display) ... 118, 119Contrast ...23Help List ...
146RReceive Mode ...35External TAD ... 35, 36Fax Only ...
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva
Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)
Section IGeneral IGeneral Information 3Loading documents and paper 7General setup 18Security features 24
Chapter 12
311Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: FAX-2480C and FAX-2580C (Circle your
Chapter 14Control panel overview 1FAX-2480C FAX-2580C 11332121415
General Information51 NoteMost of the illustrations in this User’s Guide show the FAX-2480C. 11 1057869
Chapter 161On/OffYou can turn the machine on or off.2 One-Touch keysInstantly accesses your stored Quick-Dial numbers.3ShiftWhen held down, lets you a
722Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF 2The
Chapter 28Using the scanner glass 2You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.Document Sizes Supported 2
Loading documents and paper92Scannable areaThe scannable area depends on the settings in the application you are using. The figures below show the are
Chapter 210Recommended media 2To get the best print quality, we suggest using Brother paper. (See table below.)We recommend using ‘3M Transparency Fil
Loading documents and paper112Choosing the right media 2Paper type and size for each operation2Paper Type Paper Size UsageFax Copy PrintCut Sheet Lett
Chapter 212Paper weight, thickness and capacity 21Up to 50 sheets for Legal size paper 20 lb (80 g/m2).Up to 100 sheets of 20 lb (80 g/m2) paper.Paper
Loading documents and paper132Loading paper and other media 2a If the paper support flap is open, close it, and then pull the paper tray completely ou
iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi
Chapter 214d Gently put the paper into the paper tray print side down and top edge first.Check that the paper is flat in the tray. NoteWhen you use Le
Loading documents and paper152g Slowly push the paper tray completely into the machine. h While holding the paper tray in place, pull out the paper su
Chapter 216How to load envelopes and post cards2a Before loading, press the corners and sides of the envelopes or post cards to make them as flat as p
Loading documents and paper172Printable Area 2The printable area depends on the settings in the application you are using. The figures below show the
183On/Off key 3When the machine is idle, you can turn it on and off by pressing the On/Off key. NoteIf you have connected an external telephone or TAD
General setup1931You cannot receive a fax with Black Start or Color Start.2You can receive telephone calls by lifting the handset (FAX-2480C) or using
Chapter 320Paper settings 3Paper Type 3To get the best print quality, set the machine for the type of paper you are using.a Press Menu, 1, 2.b Press a
General setup213Speaker Volume 3You can choose a range of speaker volume levels, from High to Off.a Press Menu, 1, 4, 3.b Press a or b to choose Low,
Chapter 322WARNING It is important that you do NOT choose Permanent unless ALL the users are hearing-impaired. Otherwise, the default setting of Volum
General setup233LCD display 3LCD Contrast 3You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading
iiService Center Locator (USA only)For the location of a Brother authorized service center, call 1-800-284-4357.Service Center Locations (Canada only)
244TX Lock (FAX-2480C only)4TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or
Security features254Turning the TX Lock on/offTurning TX Lock on 4a Press Menu, 2, 0, 1.b Press a or b to choose Set TX Lock.Press OK.c Enter the regi
Chapter 426Setting and changing the memory security password 4NoteIf you have already set the password, you will not need to set it again. Setting a p
Section IIFax IISending a fax 28Receiving a Fax 35Telephone Services and External devices 41Dialing and storing numbers 51Message Center (FAX-2580C on
285Entering Fax mode 5To enter fax mode, press (Fax), and the key will glow green.The LCD will show the new job number and the memory available.The n
Sending a fax295Faxing A4 size documents from the scanner glass 5When documents are A4 size, you need to set Scan Size to A4. If you do not, the botto
Chapter 530Canceling a Broadcast in progress 5a Press Menu, 2, 6.The LCD will show the fax number being dialed.b Press OK.The LCD will show the job nu
Sending a fax315Contrast 5If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document.Us
Chapter 532Dual access (Black & White only) 5You can dial a number and start scanning the fax into memory—even when the machine is sending from me
Sending a fax335Overseas Mode 5If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that y
iiiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If
Chapter 534Sending a fax manually 5Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.a Make sure you
3566Receive modes 6You must choose a receive mode depending on the external devices and telephone subscriber services you have on your line. The diagr
Chapter 636FAX-2580C 6To set a receive mode, follow the instructions below.a Press Menu, 0, 1.b Press a or b to choose Fax Only, Fax/Tel, External T
Receiving a Fax376Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us
Chapter 638Receive mode settings 6Ring Delay 6The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Receiving a Fax396Easy Receive 6If Easy Receive is On: 6The machine receives a fax call automatically, even if you answer the call. When you see Recei
Chapter 640Receiving a fax at the end of a conversation (FAX-2480C only) 6At the end of a conversation you can ask the other party to send you a fax b
4177Voice operations 7Voice calls can be made either with the handset, the cordless handset (FAX-2580C), the speaker phone (FAX-2580C), an extension o
Chapter 742Tone or Pulse (Canada only) 7If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follo
Telephone Services and External devices437Telephone services 7Your machine supports the Caller ID and Distinctive Ring subscriber telephone services t
ivNotice - Disclaimer of Warranties(USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHE
Chapter 744Before you choose the ring pattern to register 7You can only register one Distinctive Ring pattern with the machine. Some ring patterns can
Telephone Services and External devices457Caller ID 7The Caller ID feature lets you use the Caller ID subscriber service offered by many local telepho
Chapter 746Connecting an external TAD (telephone answering device)7You may choose to connect an external answering device. However, when you have an e
Telephone Services and External devices477e Set the TAD to answer calls.f Do one of the following: (FAX-2480C) Set the Receive Mode to External TAD.
Chapter 748Converting telephone wall outlets 7There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone
Telephone Services and External devices497Multi-line connections (PBX) 7We suggest you ask the company who installed your PBX to connect your machine.
Chapter 750If you answer a call and no one is on the line: 7You should assume that you're receiving a manual fax.Press l 5 1 and wait for the chi
5188How to Dial 8Manual dialing 8Press all of the digits of the fax number. One-Touch dialing 8Press the One-Touch key that stores the number you want
Chapter 852Search 8You can search for names you have stored in the One-touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys
Dialing and storing numbers538Storing numbers 8You can set up your machine to do the following types of easy dialing: One-Touch, Speed-Dial and Groups
vBrother® One Year Limited Warranty and Replacement Service (USA only)Who is covered: This limited warranty (“warranty”) is givenonly to the original
Chapter 854Storing Speed-Dial numbers 8You can store up to 80 (FAX-2480C) or 100 (FAX-2580C) 2-digit Speed-Dial locations with a name. When you dial y
Dialing and storing numbers558Setting up groups for broadcasting 8If you regularly want to send the same fax message to many fax numbers you can set u
569Message Center Mode 9The Message Center feature will store up to 99 incoming messages. Messages are stored in the order in which they are received.
Message Center (FAX-2580C only)579Listening to your OGM 9a Press Menu, 2, 7, 1.b Press a or b to choose Msg Ctr OGM.Press OK.c Press a or b to choose
Chapter 958Managing your messages 9Message Indicator 9The light flashes if you have any new messages waiting for you.The LCD displays the total num
Message Center (FAX-2580C only)599To erase all of your messages 9a Press Erase.b Press a or b to choose one of the options below. Then press OK.c Do o
Chapter 960c Press a or b to choose Toll Saver. Press OK.d Press a or b to choose On (or Off). Press OK.e Press Stop/Exit. ICM Recording Monitor 9Th
611010You can only use one remote fax option at a time: Fax Forwarding Paging Fax Storage OffYou can change your selection at any time. If receive
Chapter 1062Paging 10When you choose Paging, your machine dials the pager number you have programmed, and then dials your PIN (Personal identification
Remote fax options (Black & White only)6310Turning off Remote Fax Options 10a Press Menu, 2, 5, 1. 1.Fwd/Page/Storeb Press a or b to choose Off.Pr
viBrother® One Year Limited Warranty and Replacement Service (USA only)discretion. Brother reserves the right to supplya refurbished or remanufactured
Chapter 1064Remote Retrieval 10You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote comm
Remote fax options (Black & White only)6510Remote Fax commands 10Follow the commands below to access features when you are away from the machine.
Chapter 106697 Check the receiving status(FAX-2580C only)1 Fax You can check whether your machine has received any faxes or voice messages. If yes, yo
Remote fax options (Black & White only)6710Retrieving fax messages 10You can call your machine from any touch tone phone and have your fax message
6811Fax reports 11You need to set up the Transmission Verification Report and Journal Period using the Menu keys.Transmission Verification Report 11Yo
Printing Reports6911Reports 11The following reports are available: 1.TransmissionPrints a Transmission Verification Report for your last transmission.
7012Polling overview 12Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you ca
Polling7112Polled transmit (Black & White only) 12Polled transmit lets you set up your machine to wait with a document so another fax machine can
Chapter 1272
Section IIICopy IIIMaking copies 74
viiBROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)Pursuant to this limited warranty of 1 year from the date of purchase
7413How to copy 13Entering Copy mode 13Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes th
Making copies7513Copy options 13When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key. The machine
Chapter 1376Changing copy quality 13You can choose from a range of quality settings. The default setting is Normal.To temporarily change the quality s
Making copies7713e Choose one of the options below: Use a or b to choose the enlargement or reduction ratio you want. Press OK. Use a or b to choose
Chapter 1378Place your document face down in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3x3)You can make
Making copies7913Adjusting Brightness, Contrast and Color 13Brightness 13To temporarily change the brightness setting, follow the instruction below:a
Chapter 1380Paper options 13Paper type 13If you are copying on special paper, be sure to choose the type of paper you are using so you will get the be
Section IVAppendixes IVSafety and Legal 82Troubleshooting and Routine Maintenance 93Menu and Features 118Specifications 128Glossary 139
82AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a teleph
Safety and Legal83To use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.Note(F
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