Brother FAX-3800 Manuel d'utilisateur

®OWNER’S MANUALLE19330012Printed in ChinaThese machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because i

viii Storing NumbersStoring One Touch Dial Numbers (For FAX models only)1Press Menu/Set, 2, 3, 1.2Press the One Touch key where you want to store th

11 - 5 MAKING COPIESSpecial Copy OptionsYou can save paper by copying either two or four pages onto one page.1Place the original face down in the AD

MAKING COPIES 11 - 6Changing the Default Copy SettingsPress Menu/Set, 3 to change default settings for Copy mode. These settings will remain until y

12 - 1 IMPORTANT INFORMATION1212Important InformationStandard Telephone and FCC NoticesThese notices are in effect on models sold and used in the Un

IMPORTANT INFORMATION 12 - 2If you experience trouble with your Brother machine, please contact a Brother Authorized Service Center for information

12 - 3 IMPORTANT INFORMATIONWARNINGUse of controls, adjustments or performance of procedures other than those specified in this manual may result in

IMPORTANT INFORMATION 12 - 4Industry Canada Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003. Cet appareil numériq

12 - 5 IMPORTANT INFORMATIONImportant Safety Instructions1Read all of these instructions.2Save them for later reference.3Follow all warnings and ins

IMPORTANT INFORMATION 12 - 613Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following condi

12 - 7 IMPORTANT INFORMATIONTrademarksThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Bro

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 11313Troubleshooting and Routine MaintenanceTroubleshootingError MessagesYou may occasionally encounter

ixHow to Access the Complete Owner's Manual (For MFC-4800 Only)This Owner's Manual does not contain the information for the Printer, Scanner

13 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCEERROR MESSAGE CAUSE ACTIONCOOLING DOWN WAIT FOR A WHILEThe temperature of the drum unit or toner cartr

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 3ERROR MESSAGE CAUSE ACTIONOUT OF MEMORY(When the MFC is used as a printer.)Machine memory capacity has

13 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCEERROR MESSAGE CAUSE ACTIONPLS OPEN COVER A page, piece of paper or paper clip, etc. may be jammed insi

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 5Document JamThe original was not inserted or fed properly, or were too long. 1Lift the control panel.2

13 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCEPaper is Jammed in the Multi-purpose Sheet Feeder1Push down the paper lever to pull the jammed paper u

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 7If You Are Having Difficulty with Your FAX/MFCIf you think there is a problem with your FAX/MFC, make

13 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCEDIFFICULTY SUGGESTIONSPhone Line or ConnectionsDialing does not work. Check for a dial tone. Change TO

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 9DIFFICULTY SUGGESTIONSHandling Incoming CallsDouble-ring in FAX/TEL mode.The FAX/MFC knows the incomin

13 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCEDIFFICULTY SUGGESTIONSGeneral Printing DifficultiesThe FAX/MFC does not print.Check the following: •

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 11DIFFICULTY SUGGESTIONSWindows® Setup Printing DifficultiesI cannot print from my application software

xHow to Access Brother Support (For MFC-4800 Only) (For Windows® Only)You can find all the contacts you will need, such as Web support (Brother Soluti

13 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCEDIFFICULTY SUGGESTIONSCopy Quality DifficultiesVertical streaks appear in copies.Sometimes you may se

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 13DIFFICULTY SUGGESTIONSPrint Quality Difficulties (CONTINUED)The whole page is printed black.Black Pag

13 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCEPacking and Shipping the FAX/MFCWhenever you transport the FAX/MFC, use the packing materials that ca

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 157Wrap the FAX/MFC in the plastic bag and place it in the original carton with the original packing ma

13 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCERoutine MaintenanceYou can keep your FAX/MFC in optimum condition by cleaning it on a regular basis.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 17Cleaning the PrinterCaution Do not use isopropyl alcohol to remove dirt from the control panel. It

13 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCECleaning the Drum UnitWe recommend you place the drum unit on a drop cloth or large piece of disposab

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 19Replacing the Toner CartridgeThe FAX/MFC can print approximately 2,200 pages with one toner cartridge

13 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE1Open the top cover. Make sure the top cover is completely open. 2Remove the drum unit by holding ea

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 215Unpack the new toner cartridge. Place the used toner cartridge into the aluminum bag and discard it

xiTable of Contents1Introduction... 1-1Using This Manual...

13 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE7Slide the new toner cartridge into the opening on the right side of the drum unit. To ensure that th

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 23Replacing the Drum UnitThe FAX/MFC uses a drum unit to create the print images on paper. If the LCD s

13 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCEFollow these steps to replace the drum unit:1Make sure you close the document tray and the extension.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 255Place the used drum unit into the aluminum bag and discard it according to local regulations.Caution

13 - 26 TROUBLESHOOTING AND ROUTINE MAINTENANCE6Reinstall the toner cartridge into the new drum unit. For more information, see Replacing the Toner

GLOSSARY G - 1GGlossaryADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a tim

G - 2 GLOSSARYContrast A setting that compensates for dark or light originals, by lightening dark documents or darkening light documents.Cover Page

GLOSSARY G - 3LCD (liquid crystal display) The display screen on the FAX/MFC that shows interactive messages during On-Screen Programming. It defau

G - 4 GLOSSARYScanSoft™ PaperPort® LE for Brother A document management application that enables you to view scanned documents.Speed Dial A prepr

SPECIFICATIONS S - 1SSpecificationsProduct DescriptionFive performance modes are available for the 5 in1 model MFC-4800: Fax, Printer, Copier, Scann

xii Converting Telephone Wall Outlets ... 2-12Installing FAX/MFC, External Two-Line TAD and Two-Line Telephone ...

S - 2 SPECIFICATIONS* “Pages” refers to the “Brother Standard Chart No. 1” with MMR cording and standard resolution. Specifications and printed mate

SPECIFICATIONS S - 3Computer Requirements (For FAX-2900, FAX-3800, MFC-4800 Only)Electrical and EnvironmentPrint Speed Up to 10 pages/minute (Using

S - 4 SPECIFICATIONSParallel InterfaceInterface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalentA shielded cable should be used.USB (U

INDEX I - 1IndexAaccess codes, storing and dialing 7-6accessories and supplies iiADF (Automatic Document Feeder) 6-1alternating displays 3-1

I - 2 INDEXdifficulties with your machine 13-7document size 6-1drum unitcleaning 13-18installing 2-3replacing 13-23Dual Access 6-3EEasy

INDEX I - 3Mmaintenance, routine 13-16manualmode 5-1transmission 6-2Memory Storage 4-6Multi-Line Connections (PBX) 2-13multi-purpose sheet

I - 4 INDEXtransparencies 2-7troubleshooting 13-1document jams 13-5error messages on LCD 13-1, 13-2if you are having difficulty 13-7inco

REMOTE RETRIEVAL ACCESS CARD R - 1 Remote Retrieval Access CardIf you plan to receive fax messages while away from your FAX/MFC, carrying the Remote

R - 2 REMOTE RETRIEVAL ACCESS CARDPress Menu/Set, 2, 5, 3.fax number where you want your fax messages forwardedfollowed by . Program Fax For

If You Need to Call Customer ServicePlease complete the following information for future reference:Model Number: FAX-2800, FAX-2900, FAX-3800, MFC-48

xiiiSetting the F/T Ring Time (For FAX/TEL Mode Only)... 5-3Easy Receive ...

®OWNER’S MANUALLE19330012Printed in ChinaThese machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because i

xiv 7 Auto Dial Numbers and Dialing Options ... 7-1Storing Numbers for Easy Dialing ...

xvDisclaimer... 8-69Remote Fax Options...

xvi 12Important Information ... 12-1Standard Telephone and FCC Notices ...

xviiElectrical and Environment ... S-3Parallel Interface...

If You Need to Call Customer ServicePlease complete the following information for future reference:Model Number: FAX-2800, FAX-2900, FAX-3800, MFC-48

1 - 1 INTRODUCTION11IntroductionUsing This ManualThank you for purchasing a Brother fax machine or multi-function center (FAX/MFC). This FAX/MFC has

INTRODUCTION 1 - 2Test Sheet Procedure and Product Registration (For USA Only)After programming your Station ID, please fill out the TEST SHEET incl

1 - 3 INTRODUCTIONFAX-2800, FAX-2900 and FAX-3800 Control Panel Overview1Liquid Crystal Display (LCD)The LCD displays messages to help you set up an

INTRODUCTION 1 - 40Fax Keys:Receive ModeUse to select how the FAX will handle incoming calls.Fax ResolutionSets the resolution when you send a fax.F

1 - 5 INTRODUCTIONMFC-4800 Control Panel Overview1Liquid Crystal Display (LCD)The LCD displays messages to help you set up and operate your MFC.2Rep

INTRODUCTION 1 - 68Dial PadUse to dial phone and fax numbers and as a keyboard for entering information into the MFC. (For Canada Only): The # key

1 - 7 INTRODUCTIONAbout Fax MachinesIf you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize th

INTRODUCTION 1 - 8The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 60 seconds over the ph

1 - 9 INTRODUCTION

ASSEMBLY AND CONNECTIONS 2 - 122Assembly and ConnectionsPacking ListMake sure you have the following items:Caution (For FAX-3800 Only)Do NOT throw a

i Brother Numbers Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to co

2 - 2 ASSEMBLY AND CONNECTIONSChoosing a LocationPlace your FAX/MFC on a flat, stable surface, such as a desk. Select a place that is free of vibrat

ASSEMBLY AND CONNECTIONS 2 - 3AssemblyInstalling the Drum Unit Assembly (with Toner Cartridge)1Unpack the drum unit assembly, including the toner ca

2 - 4 ASSEMBLY AND CONNECTIONS2Open the top cover of the FAX/MFC.3Holding the drum unit by its handles, insert it into the FAX/MFC.4Close the top co

ASSEMBLY AND CONNECTIONS 2 - 5Setting Up the FAX/MFCFollow the instructions below to connect the handset, power cord, and telephone line.1Connect th

2 - 6 ASSEMBLY AND CONNECTIONS4Attach the plastic document and paper supports to the multi-purpose sheet feeder.5Pull out the paper tray and the ext

ASSEMBLY AND CONNECTIONS 2 - 7Loading Paper1Adjust the guides to the position for the paper size you are using.2Fan the paper well. Push down the pa

2 - 8 ASSEMBLY AND CONNECTIONSPaper Capacity of Multi-purpose Sheet Feeder Multi-purpose Sheet Feeder:Up to 0.87 inch (22 mm) in height (up to the m

ASSEMBLY AND CONNECTIONS 2 - 9Connecting an External TelephoneYour FAX/MFC is equipped with a handset that you can use as a regular phone. However,

2 - 10 ASSEMBLY AND CONNECTIONSConnectionsThe external TAD must be plugged into the left side of the FAX/MFC, into the jack labeled EXT. Your FAX/M

ASSEMBLY AND CONNECTIONS 2 - 11Outgoing Message (OGM) on External TADTiming is important in recording this message.1Record 5 seconds of silence at t

ii Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you canno

2 - 12 ASSEMBLY AND CONNECTIONSConverting Telephone Wall OutletsThere are three ways to convert to an RJ11 jack. The first two ways may require assi

ASSEMBLY AND CONNECTIONS 2 - 134Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end

2 - 14 ASSEMBLY AND CONNECTIONSCustom Features on Your Phone LineIf you have Voice Mail, Caller ID, Call Waiting, Call Waiting/Caller ID, RingMaste

ON-SCREEN PROGRAMMING 3 - 133On-Screen ProgrammingUser-Friendly ProgrammingWe have designed your FAX/MFC with on-screen programming using navigation

3 - 2 ON-SCREEN PROGRAMMINGNavigation Keys You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls:Press 1 for G

ON-SCREEN PROGRAMMING 3 - 3To access the menu, press Menu/Set.Main Menu SubmenuMenu SelectionsOptions Descriptions Page1. GENERAL SETUP1. PAPER SI

3 - 4 ON-SCREEN PROGRAMMINGTo access the menu, press Menu/Set.Main Menu SubmenuMenu SelectionsOptions Descriptions Page1. GENERAL SETUP(Continued)

ON-SCREEN PROGRAMMING 3 - 5To access the menu, press Menu/Set.Main Menu SubmenuMenu SelectionsOptions Descriptions Page2. FAX(Continued)1. SETUP R

3 - 6 ON-SCREEN PROGRAMMINGTo access the menu, press Menu/Set.Main Menu SubmenuMenu SelectionsOptions Descriptions Page2. FAX(Continued)2. SETUP S

ON-SCREEN PROGRAMMING 3 - 7To access the menu, press Menu/Set.Main Menu SubmenuMenu SelectionsOptions Descriptions Page2. FAX(Continued)5. REMOTE

iii Notice – Disclaimer of Warranties(For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BRO

4 - 1 INITIAL SETUP44Initial SetupGetting StartedSetting the Paper SizeYou can use three sizes of paper for printing your faxes and copies — letter,

INITIAL SETUP 4 - 2Setting the Station IDYou can store your name, fax number, and telephone number to be printed on all fax pages that you send. (Se

4 - 3 INITIAL SETUPInserting SpacesTo enter a space, press once between numbers and twice between characters.Making CorrectionsIf you entered a le

INITIAL SETUP 4 - 4Setting the Ring Volume1Press Menu/Set, 1, 4, 1.2Press to select OFF, LOW, MED or HIGH, and then press Menu/Set.3Press Stop/Exit

4 - 5 INITIAL SETUPSetting the Handset Volume1Press Menu/Set, 1, 4, 4.2Press to select HIGH (or LOW), and then press Menu/Set.3Press Stop/Exit.—OR

INITIAL SETUP 4 - 6WARNINGIt is important that you do NOT choose PERMANENT unless ALL the users are hearing-impaired. Otherwise, the default setting

4 - 7 INITIAL SETUPTurning On Automatic Daylight Savings TimeYou can set the FAX/MFC to change automatically for Daylight Savings Time. It will rese

SETUP RECEIVE 5 - 155Setup ReceiveBasic Receiving OperationsChoosing the Receive ModeThere are four different receive modes for your FAX/MFC. You ma

5 - 2 SETUP RECEIVETo Select or Change Your Receive Mode1Press Receive Mode. The LCD shows your active setting. 2Continue to press Receive Mode unti

SETUP RECEIVE 5 - 3Setting the F/T Ring Time (For FAX/TEL Mode Only)If you set the receive mode to FAX/TEL, you’ll need to determine how long the FA

iv BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE(For USA Only) This warranty gives you certain rightsand you may also have other rights that

5 - 4 SETUP RECEIVE1Press Menu/Set, 2, 1, 3.2Use to select ON, SEMI or OFF, and then press Menu/Set.3Press Stop/Exit.Printing a Reduced Incoming Fa

SETUP RECEIVE 5 - 5Advanced Receiving OperationsOperation from Extension TelephonesIf you answer a fax call on an extension phone or on an external

5 - 6 SETUP RECEIVEPrinting a Fax in MemoryIf you have Fax Storage ON for remote retrieval, you can still print a fax from the memory when you are a

SETUP RECEIVE 5 - 74Press Fax Start. The LCD shows DIALING.Your FAX/MFC will poll each number or group number in turn for a document. Canceling a Sc

6 - 1 SETUP SEND66Setup SendBefore You BeginBefore you begin sending faxes, please be sure to read all the instructions and cautions listed below fo

SETUP SEND 6 - 2 Make sure documents written in ink are completely dry. Before you send a fax, press Fax Resolution to select the resolution for t

6 - 3 SETUP SENDManual and Automatic Fax RedialIf you’re sending a fax manually and the line is busy, press Redial/Pause to try again. Anytime you

SETUP SEND 6 - 43To change the default setting, press to select ON (or OFF), and then press Menu/Set.Go to Step 5—OR—For the next fax transmission

6 - 5 SETUP SENDBasic Sending OperationsContrastIf your document is very light or very dark, you might want to set the contrast. Use S.LIGHT to send

SETUP SEND 6 - 6Composing Electronic Cover PageThe cover page is generated at the receiving party’s machine. Your cover page includes the name store

v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE(For USA Only) (iii) the proper packaging instructionsare not followed and has causeddamage t

6 - 7 SETUP SENDCover Page for the Next Fax OnlyMake sure the Station ID is set up (see page 4-2). This feature does not work without the Station ID

SETUP SEND 6 - 8Using a Printed Cover PageIf you prefer using a printed cover page that you can write on, you can print the sample page and attach i

6 - 9 SETUP SENDDelayed TimerYou can set up the time of day that delayed faxes will be sent. This time will be displayed for acceptance or you can o

SETUP SEND 6 - 10Delayed Batch Transmission Before sending the delayed faxes, your FAX/MFC will economize by sorting all the documents in memory by

7 - 1 AUTO DIAL NUMBERS AND DIALING OPTIONS77 Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy DialingYou can set up your FAX/MFC for e

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 2Storing Speed Dial NumbersFor FAX-2800 and MFC-4800, you can store Speed Dial numbers, so when you dial y

7 - 3 AUTO DIAL NUMBERS AND DIALING OPTIONSSetting Up Groups for BroadcastingGroups allow you to send the same fax message to many fax numbers. You

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 4Dialing OptionsYou can use your FAX/MFC to make telephone calls by dialing manually or by using Search, O

7 - 5 AUTO DIAL NUMBERS AND DIALING OPTIONSSpeed Dialing1Pick up the handset—OR— Press Hook.2When you hear a dial tone.For FAX-2800 and MFC-4800, pr

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 6Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance ca

vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of pur

7 - 7 AUTO DIAL NUMBERS AND DIALING OPTIONSBroadcastingBroadcasting is automatically sending the same fax message to multiple fax numbers. Using the

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 8PausePress Redial/Pause to insert a 3.5 second pause between numbers. If you are dialing overseas, you ca

8 - 1 TELEPHONE SERVICES88Telephone ServicesCustom FeaturesYour FAX/MFC supports the Distinctive Ring and Caller ID telephone services offered by so

TELEPHONE SERVICES 8 - 2Do You Have Voice Mail?If you have Voice Mail on the phone line on which you will install your new FAX/MFC, there is a stron

8 - 3 TELEPHONE SERVICESVERY IMPORTANTIf you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedica

TELEPHONE SERVICES 8 - 4Viewing Caller ID ListCaller ID memory stores information for up to thirty calls; when the thirty-first call comes in, infor

8 - 5 TELEPHONE SERVICESCallManage (For USA Only)This Brother FAX/MFC contains a One-Touch (FAX models only) or a Speed Dial feature that allows for

TELEPHONE SERVICES 8 - 6Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!)1Place the original face down in th

9 - 1 REMOTE FAX OPTIONS99Remote Fax OptionsFax Forwarding/PagingProgramming a Fax Forwarding NumberWhen Fax Forwarding is set to ON, your FAX/MFC s

REMOTE FAX OPTIONS 9 - 24If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your FAX/MFC telephone number followed by #

vii Quick Reference Guide Sending Faxes Automatic Transmission 1 Place the original face down in the ADF. 2 Enter the fax number using One Touch

9 - 3 REMOTE FAX OPTIONSChanging the Remote Retrieval Access CodeEnter your Remote Access Code when the FAX/MFC picks up your call, so you can acces

REMOTE FAX OPTIONS 9 - 4Remote CommandsFollow the commands below to access features remotely. When you call the FAX/MFC and enter your Remote Retrie

9 - 5 REMOTE FAX OPTIONSRetrieving Fax Messages1Dial your fax number.2When you hear the beep, immediately enter your Remote Retrieval Access Code (1

PRINTING REPORTS 10 - 11010Printing ReportsFAX/MFC Settings and ActivityTwo reports require initial setup in the Menu table: Transmission Verificati

10 - 2 PRINTING REPORTSSetting the Fax Activity Report IntervalYou can set the machine to print activity reports at specific intervals (6, 12, 24 ho

PRINTING REPORTS 10 - 3To Print a Report1Press Reports.2Press to select the report you want, and then press Menu/Set.—OR—Enter the number of the

11 - 1 MAKING COPIES1111Making CopiesUsing the FAX/MFC as a CopierYou can use the FAX/MFC as a copy machine, making up to 99 copies at a time. The

MAKING COPIES 11 - 2Out of Memory MessageIf the memory becomes full while you are making copies, the LCD shows a message:If the OUT OF MEMORY messag

11 - 3 MAKING COPIESUsing the Enlarge/Reduce KeyAUTO sets the FAX/MFC to calculate automatically the reduction ratio that fits the size of your pape

MAKING COPIES 11 - 4Using the Options KeyUse the Options key to set the copy mode (resolution), contrast and special copy options. See the explanati