Brother IntelliFax-2840 Guide de l'utilisateur Page 81
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Troubleshooting
69
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
.
Error Message Cause Action
Cartridge Error The toner cartridge is not installed
properly.
Pull out the drum unit and remove the toner
cartridge, then re-install the toner cartridge
in the drum unit.
Comm.Error Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Connection Fail You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust
outlet is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
(For FAX-2840 and MFC-7240)
See Transferring your faxes or Fax Journal
report uu page 74 before disconnecting the
machine so you will not lose any important
messages. Then, turn the power switch off,
wait a few seconds, and then turn it on
again. Leave the machine for 15 minutes
with the power on.
(For FAX-2940)
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
on.
Cover is Open The front cover is not completely
closed.
Close the front cover of the machine.
Cover is Open The Control panel cover is not
completely closed.
Close the Control panel cover of the
machine.
Cover is Open The Control panel cover was
open when you loaded a
document.
Close the Control panel cover of the
machine, then press Stop/Exit.
- Basic User’s Guide 1
- Brother numbers 3
- 1 page per job 4
- (USA and Canada) 5
- Not for Mac OS X 10.5.8 users 6
- 5 Receiving a fax 26 8
- 9 Making copies 45 9
- A Routine maintenance 54 9
- B Troubleshooting 67 9
- C Menu and features 103 10
- D Specifications 114 10
- E Index 123 10
- Table of Contents 11
- General information 1 13
- Accessing the 14
- Advanced User’s 14
- Guide and Software 14
- User’s Guide 14
- Viewing Documentation 15
- (For MFC-7240) 1 15
- Accessing Brother 16
- Support (Windows 16
- (MFC-7240 only) 16
- Support (Macintosh) 17
- Control panel overview 1 18
- General information 19
- Loading paper 2 21
- Chapter 2 22
- Loading paper in the manual 23
- Loading paper 25
- For MFC-7240 27
- Paper settings 2 28
- Acceptable paper and 28
- Type and size of paper 2 29
- Handling and using special 31
- Envelopes 2 32
- Types of envelopes to avoid 2 32
- Important 32
- Labels 2 33
- Types of labels to avoid 2 33
- Loading documents 3 34
- Sending a fax 4 36
- Transmission Verification 37
- Report 4 37
- Receiving a fax 5 38
- Receiving a fax 39
- Using Receive Modes 5 40
- Receive Modes 41
- Easy Receive 5 42
- Using PC-FAX (For MFC-7240) 6 43
- PC-Fax Send 6 44
- Voice operations 7 45
- Telephone line 45
- Distinctive Ring 7 46
- Chapter 7 48
- Connecting an external 49
- TAD (telephone 49
- External and extension 50
- Changing the Remote Codes 7 52
- Dialing and storing numbers 8 53
- Storing numbers 8 54
- Storing One Touch Dial 55
- Storing Speed Dial numbers 8 55
- Changing One Touch and 56
- Speed Dial numbers 8 56
- Deleting One Touch and 56
- Making copies 9 57
- (For MFC-7240) 58
- How to scan to a computer 59
- Chapter 11 60
- Click File 62
- SCAN key 11 65
- Routine maintenance A 66
- Toner Low A 67
- Replace Toner A 67
- Toner Ended A 67
- Routine maintenance 69
- Cleaning the corona wire A 72
- Replacing the drum unit A 74
- Resetting the drum counter A 77
- Cleaning the scanner glass A 78
- Troubleshooting B 79
- Transferring your faxes or 86
- Fax Journal report B 86
- Document Jams B 87
- Paper Jams B 87
- Paper is jammed at the back 88
- Troubleshooting 89
- Paper is jammed inside the 91
- Printing received faxes 96
- Telephone line or connections 97
- Receiving Faxes 97
- Receiving Faxes (continued) 98
- Sending faxes 99
- Handling incoming calls 99
- Menu access difficulties 99
- Copying difficulties 100
- Paper handling difficulties 101
- Print quality difficulties 102
- Other difficulties 102
- Telephone line interference/ 103
- Setting Dial Tone detection B 103
- Improving the print quality B 104
- ABCDEFGH 105
- (3.71 in.) 107
- Machine Information B 113
- Reset functions B 113
- How to reset the machine B 114
- Menu and features C 115
- Menu table C 116
- Menu and features 117
- Entering text C 125
- Specifications D 126
- Document Size D 127
- Print media D 128
- Scanner (For MFC-7240) D 131
- Printer (For MFC-7240) D 132
- Interface D 132
- Consumable items D 134
- (Canada only) 139
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