Brother MFC-J6910DW Guide de l'utilisateur

BASIC USER’S GUIDEMFC-J6910DW Version AUSA/CAN

viii5 Receiving a fax 35Receive Modes...35Choose the

86j Gently close the scanner cover using the finger holds on each side. CAUTION Be careful not to trap your fingers under the scanner cover. Always us

Troubleshooting87BCAUTION Be careful not to trap your fingers under the scanner cover. Always use the finger holds provided on each side of the scanne

88Troubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Troubleshooting89BPoor print quality. Check the print quality. (See Checking the print quality on page 69.)Make sure that the Media Type setting in th

90The printouts are wrinkled.(Windows® users) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing.(Macintosh

Troubleshooting91BMachine does not print from Adobe® Illustrator®.Try to reduce the print resolution. (See Printing for Windows® or Printing and Faxin

92Receiving FaxesDifficulty SuggestionsCannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you hear static or in

Troubleshooting93BCannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother m

94Sent faxes are blank. Make sure you are loading the document properly. (See Loading documents on page 28.)Poor fax send quality. Try changing your r

Troubleshooting95BScanning DifficultiesDifficulty SuggestionsTWAIN or WIA errors appear when starting to scan. (Windows®)Make sure the Brother TWAIN o

ix9 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive 57PhotoCapture Center™ operations ...

96PhotoCapture Center™ DifficultiesDifficulty SuggestionsRemovable Disk does not work properly.1 If you are using Windows® 2000, have you installed th

Troubleshooting97BThe network scanning feature does not work.(Windows® users)It is necessary to configure the third-party Security/Firewall Software t

98Dial Tone BSetting the dial tone to Detection will shorten the dial detect pause.a Press MENU.b Press a or b to display Initial Setup.c Press Initi

Troubleshooting99BMachine Information BChecking the serial number BYou can see the machine’s serial number on the LCD.a Press MENU.b Press a or b to d

100COn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. Use

Menu and features101CMenu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs

102General S etup(Continued)Tray Sett ing(Continued)Tray#2 Paper Size(Options)Letter*LegalLedgerA4A3EXESets the size of paper in the paper tray #2.22T

Menu and features103CGeneral Se tup(Continued)Sleep Mode — 1 Min2 Mins3 Mins5 Mins*10 Mins30 Mins60 MinsYou can choose how long the machine must be id

104Fax(Continued)Setup Rec eive(Continued)Auto ReductionOn*OffReduces the size of incoming faxes.See1.Memory ReceiveOff*Fax ForwardPagingFax StoragePC

Menu and features105CFax(Continued)Miscellaneous Distinctive Of f*Set (On)Uses the telephone company's Distinctive Ring subscriber service to reg

xC Menu and features 100On-screen programming...100Menu table ...

106Network menuLevel1 Level2 Level3 Level4 Options DescriptionsNetwork Wired LAN TCP/IP BOOT M ethod Auto *StaticRARPBOOTPDHCPChoose the BOOT method t

Menu and features107CNetwork(Continued)Wired L AN(Continued)TCP/IP(Continued)IPv6 OnOff*Enable or disable the IPv6 protocol. If you want to use the IP

108Network(Continued)WLAN(Continued)TCP/IP(Continued)WINS Server (Primary) 000.000.000.000(Secondary) 000.000.000.000Specifies the IP address of the p

Menu and features109CNetwork(Continued)WLAN(Continued)WLAN Stat us Status — You can see the current wireless network status.Signal — You can see the c

110Network(Continued)E-mail/IFAX(Available after IFAX is downloaded)(Continued)Setup Se rver(Continued)Mailbox Pwd — Enter the password to login to th

Menu and features111CNetwork(Continued)E-mail/IFAX(Available after IFAX is downloaded)(Continued)Setup Rel ay Rly Broadcast OnOff*Relays a document to

112MENU ( ) (continued)Level1 Level2 Level3 Options Descriptions PagePrint Rep orts Transmission — — Prints these lists and reports.See1.Help List ——Q

Menu and features113CInitial Se tup(Continued)Reset Network — Resets the print server back to its factory default settings, such as the password and I

114FAX ( )Level1 Level2 Level3 Options Descriptions PageCall Hist ory Outgoing Call Send a fax — You can choose a number from the Outgoing Call histor

Menu and features115CGlass Scan Size——Letter*LegalLedgerA4A3To fax a Legal, Ledger, A3 or A4 size document, you'll need to change the Glass Scan

xiTable of Contents (ADVANCED USER’S GUIDE)The Advanced User's Guide explains the following features and operations.You can view the Advanced Use

116SCAN ( )Level1 Option1 Option2 Option3 Descriptions Pageto File — — — You can scan a black & white or a color document into your computer.See1.

Menu and features117Cto Media (when a memory card or USB Flash memory drive is inserted)(Continued)Glass Scan Size— Letter*LegalLedgerA4A3To scan a Le

118to Email(Continued)E-mail se rver(Available after IFAX is downloaded)(Continued)ManualPhone Book(Continued)Duplex Scan(Options)Off*DuplexScan :Long

Menu and features119Cto Email(Continued)E-mail ser ver(Available after IFAX is downloaded)(Continued)ManualPhone Book(Continued)Glass Scan Size(Option

120COPY ( )Level1 Level2 Level3 Options Descriptions PageQuality ——FastNormal*BestChoose the Copy resolution for the next copy.See1.Paper Typ e ——Plai

Menu and features121CEnlarge/Reduce(Continued)Fit to Page — — Your machine will adjust the size automatically to the paper size you set.See1.Custom(25

122Duplex Co py ——Off*2sidei2side1sidei2side LongEdgeFlip2sidei1side LongEdgeFlip1sidei2side ShortEdgeFlip2sidei1side ShortEdgeFlipYou can choose the

Menu and features123CWatermark Copy SettingsOption1 Option2 Option3 Option4 Descriptions PageEdit Templ ate Text — CONFID ENTIAL*DRAFTCOPYUses a templ

124Use Image Scan(Set watermark document and press Start.)Transparency -2-10*+1+2You can choose the level of transparency of the watermark as you scan

Menu and features125CPHOTO CAPTURE ( )Level1 Level2 Level3 Options Descriptions PageView Photo (s) (Print All Photos)(Auto Correct)See the print setti

xii

126Print SettingsIndex Pri nt Index Sheet6 Images/Line*5 Images/LineSee the print settings in the following table.You can print a thumbnail page.See1.

Menu and features127CContrast(Does not appear when Enhance is chosen.) — — Adjusts the contrast.See1.True2Life(Does not appear when Enhance is chosen.

128Phone Book ()Set New DefaultPrint QualityPaper TypePaper SizeBrightnessContrastTrue2LifeCroppingBorderlessPrint Date— — You can save your print set

Menu and features129CCall History ()Fax Preview ()Level1 Level2 Level3 Options Descriptions PageCall Histo ry Outgoing Call Send a fax — You can choos

130Entering Text CWhen you are setting certain menu selections, you may need to enter text into the machine. Press to cycle between letters, numbers

131DDGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for det

1321Noise depends on printing conditions.Dimensions Weight 40.8 lb (18.5 kg)Noise Operating:50 dB or less1Temperature Operating:Best Print Quality:50

Specifications133DPrint media D1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the ma

1341For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging.2Use

Specifications135DFax D1“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications and pri

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and

136Copy D1Manual duplex is available for Ledger and A3 documents using the scanner glass.2Minimum top and bottom margins of 0.87 in. (22 mm)Color/Blac

Specifications137DPhotoCapture Center™ D1Memory cards, adapters and USB Flash memory drive are not included.2USB 2.0 StandardUSB Mass Storage standard

138PictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001.Visit http://www.cipa.jp/pictbrid

Specifications139DScanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Windows® XP in th

140Printer D1When the Borderless feature is set to On.2See Paper type and size for each operation on page 26.3When printing on Ledger size paper.4Mini

Specifications141DInterfaces D1Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 inter

142Computer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported PC Software Func

Specifications143DConsumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print he

144Network (LAN) DNoteFor details about the full Network specifications, see the Network User’s Guide. 1See the Computer Requirements chart on page 14

Index145EEAAccessories and supplies ... iiADF (automatic document feeder) ...28Answering machine (TAD) ...

Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary1This Basic User’s Guide does not cont

146FFax codeschanging ...48Fax Receive Code ... 39, 47, 48Telephone Answer Code ...

147EOOne Touchchanging ...52deleting ...52setting up ...

148TTAD (telephone answering device), external ... 35, 45connecting ...

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

General information31Note• (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning abo

Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer

General information51Accessing Brother Support (Macintosh)1You can find all the contacts you will need, such as Web support (Brother Solutions Center)

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-J6910DWSerial Number:1

Chapter 16Control panel overview 1 1 Fax and Copy keys: DuplexPress this key to copy, scan or fax both sides of the paper. Nin1CopyPress this key to

General information71 5 Start keys: Black StartLets you start sending faxes or making copies in black & white. Also lets you start a scanning op

Chapter 18LCD Touchscreen 1The LCD shows the current machine status when the machine is idle. 1 Faxes in memoryShows how many received faxes are in th

General information91Basic Operations 1To operate the Touchscreen use your finger to press the MENU or option button directly on the Touchscreen. To d

102Loading paper and other print media2NoteFor Tray #2, see Loading paper in paper tray #2 on page 13. Loading paper in paper tray #1 2a Pull the pape

Loading paper112b Open the output paper tray cover (1). c With both hands, gently press and slide the paper length guide (1) and then the paper side g

Chapter 212NoteWhen you put Photo L size into the paper tray, you need to release the hinges on both sides of the output paper tray cover, and push th

Loading paper132i While holding the paper tray in place, pull out the paper support (1) until it clicks, and then unfold the paper support flap (2). N

Chapter 214b Open the paper tray cover (1). c Using both hands, gently press and slide the paper length guide (1) and then the paper side guides (2) t

Loading paper152NoteBe careful not to push the paper in too far; it may lift at the back of the tray and cause feed problems. g Close the paper tray c

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 216l Close the output paper tray cover and slowly push the paper tray into the machine. m Pull out the paper support (1) until it clicks and u

Loading paper172Loading paper in the manual feed slot 2You can load special print media one at a time into this slot. Use the manual feed slot to prin

Chapter 218d Using both hands gently adjust the manual feed slot paper guides to fit the paper. Note• DO NOT press the paper guides too tightly agains

Loading paper192Loading envelopes and postcards 2About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). Some envelopes need ma

Chapter 220b Put envelopes or postcards in the paper tray with the address side down and the leading edge in first as shown in the illustration. Using

Loading paper212Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable ar

Chapter 222Paper settings 2Paper Size and Type 2To get the best print quality, set the machine for the type of paper you are using.You can use eight s

Loading paper232Tray use in FAX mode 2You can change the default tray the machine will use for printing received faxes.Auto Select will allow your mac

Chapter 224Acceptable paper and other print media2The print quality can be affected by the type of paper you use in the machine.To get the best print

Loading paper252Handling and using print media 2 Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture

iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y

Chapter 226Choosing the right print media 2Paper type and size for each operation 21Manual Feed Slot onlyPaper Type Paper Size UsageFax CopyPhoto Capt

Loading paper272Paper capacity of the paper trays 21Up to 250 sheets of plain paper 20 lb (80 g/m2).Paper weight and thickness 21BP71 69 lb (260 g/m2)

283How to load documents3You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Duplex (2-sided

Loading documents293d Place your document, face up, top edge first in the ADF until the LCD shows ADF Ready and you feel it touch the feed rollers.IMP

Chapter 330Unscannable area 3The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. 1T

3144How to send a fax 4The following steps show how to send a fax.a When the machine is idle, the date and time appear on the LCD. When you want to se

Chapter 432cYou can change the following fax sending settings. Press FAX and then press dorc to scroll through the fax settings. When the setting you

Sending a fax334Stop faxing 4To stop faxing, press Stop/Exit.Setting scanner glass size for faxing 4When documents are A4 size, you need to set the Sc

Chapter 434h Press Black Start.NoteThe fax message in the memory will be sent and then erased when you press Black Start. Transmission Verification Re

3555Receive Modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (

iiiDescription ItemMultipurpose Paper - Plain Paper(Letter size / 500 sheets) BP60MPLTR (USA only)Matte Inkjet Paper(Letter size / 25 sheets) BP60ML (

Chapter 536To set the Receive Mode follow the instructions below:a Press MENU.b Press a or b to display Initial Setup.c Press Initial Setup.d Press a

Receiving a fax375Using Receive Modes 5Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before us

Chapter 538Receive Mode settings 5Ring Delay 5The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.

Receiving a fax395Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receivi

Chapter 540Using Fax Preview 5When you receive a fax, you will see the pop-up message on the LCD. (For example: New Fax(es): 02)a Press Fax Preview.Yo

Receiving a fax415How to print a fax 5a Press Fax Preview.b Press the fax you want to view.c Press (Print). If the fax is multiple pages, go to ste

426Telephone services 6Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.Feat

Telephone services and external devices436Distinctive Ring 6Distinctive Ring is a function of your Brother machine that allows a person with one line

Chapter 644NoteRing Pattern #1 is often called Short-Short and is the most commonly used.If the ring pattern you received is not on this chart, please

Telephone services and external devices456Connecting an external TAD (telephone answering device)6You may choose to connect an external answering devi

ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH

Chapter 646Connections 6The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall

Telephone services and external devices476External and extension telephones6Connecting an external or extension telephone 6You can connect a separate

Chapter 648Using a non-Brother cordless external telephone 6If your non-Brother cordless telephone is connected to the EXT. jack of the machine and yo

4977How to dial 7Manual dialing 7Press all of the digits of the fax or telephone number. One Touch Dialing 7Your machine has 8 One Touch keys where yo

Chapter 750Fax Redial 7If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try ag

Dialing and storing numbers517a Do one of the following: Press the One Touch key where you want to store the number. If a number is not stored there,

Chapter 752g To choose where the number will be stored, do one of the following: To accept the displayed next available Speed Dial location, press OK

Dialing and storing numbers537f Do one of the following: If you want to change the name, press Name:Enter the new name (up to 16 characters) by press

548How to copy 8The following steps show the basic copy operation. For details about each option, see the Advanced User’s Guide.a When you want to mak

Making copies558Copy settings 8You can change the following copy settings. Press COPY and then press d or c to scroll through the copy settings. When

vCompilation and Publication NoticeUnder the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest

Chapter 856Tray Select 8You can temporarily change the tray for the next copy. To change the default tray setting see Tray use in COPY mode on page 22

5799PhotoCapture Center™ operations9Even if your machine is not connected to your computer, you can print photos directly from digital camera media or

Chapter 958Getting started 9Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive IMPORTANTThe USB direct

PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive599IMPORTANTDO NOT insert a Memory Stick Duo™ into the lower SD slot

Chapter 960Print Images 9View Photos 9You can preview your photos on the LCD before you print them. If your photos are large files there may be a dela

PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive619PhotoCapture Center™ print settings9You can change the print sett

Chapter 962b Do one of the following: If you want to scan a 2-sided document, load your document in the ADF. Press Stop/Exit to return to Ready mode.

631010Printing a document 10The machine can receive data from your computer and print it. To print from a computer, install the printer driver.(See Pr

6411Scanning a document 11There are several ways to scan documents. You can use the SCAN key on the machine or the scanner drivers on your computer.a

65AAReplacing the ink cartridgesAYour machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each

viUser's Guides and where do I find it?Which manual? What's in it? Where is it?Safety and Legal Read this Guide first. Please read the Safet

66d Turn the green release lever on the orange protective packing (1) clockwise until it clicks to release the vacuum seal. Then remove the orange pro

Routine maintenance67AIMPORTANT• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and t

68d Close the document cover and open the ADF cover.Clean the white bar (1) and the glass strip (2) with a soft lint-free cloth moistened with a non-f

Routine maintenance69AChecking the print quality AIf faded or streaked colors and text appear on your printouts, some of the print head nozzles may be

70Checking the print alignment AYou may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or imag

71BBError and Maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this h

72Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it.Take out the new ink cartridge and re-install it slowl

Troubleshooting73BDR Mode in Use The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode.Set Disti

74Ink Absorber NearFullThe ink absorber box or flushing box is nearly full.The ink absorber box or flushing box will need to be replaced soon. Call Br

Troubleshooting75BNo Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.Do one of the following: Refill the pape

viiTable of Contents (BASIC USER’S GUIDE)1 General information 1Using the documentation ...

76Out of Fax Memory The fax memory is full. Do one of the following: Clear the data in the memory. To gain extra memory, you can turn off Memory Rece

Troubleshooting77BPaper Jam [Rear] Paper is jammed in the machine. Remove the jammed paper by following the steps in Paper is jammed at the back of th

78Wrong Paper Size The Paper Size setting does not match the size of paper in the tray. Or, you did not set the paper guides in the tray to the indica

Troubleshooting79BError animation BError animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace

80Transferring the Fax Journal report to another fax machineBIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your

Troubleshooting81BDocument is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull the jam

82d Lift the Jam Clear flap, and remove the jammed paper. e Put the paper tray firmly back in the machine. NoteMake sure you pull out the paper suppor

Troubleshooting83Bd Close the Jam Clear Cover. Make sure the cover is closed properly. e Re-connect the power cord.Paper is jammed at the front and ba

84d Lift the flap, and remove the jammed paper.(With trays removed, go to step e.) e Open the Jam Clear Cover (1) at the back of the machine. f Pull t

Troubleshooting85Bh Put paper tray #1 (1) and then tray #2 (2) firmly back in the machine. i Using both hands, use the finger holds on each side of t