Brother MFC-J5910DW Guide de l'utilisateur

BASIC USER’S GUIDEMFC-J5910DW Version 0ARL/ASA/NZ

Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary1This Basic User’s Guide does not cont

92Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom feature on a single telephone li

Troubleshooting93BSoftware DifficultiesDifficulty SuggestionsCannot install software or print.(Windows® users only) Run the Repair MFL-Pro Suite progr

94The network scanning feature does not work.It is necessary to configure the third-party Security/Firewall Software to allow Network scanning. To add

Troubleshooting95BDial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount of time before it start

96Machine Information BChecking the serial number BYou can see the machine’s serial number on the LCD.a Press Menu.b Press s or t to display Machine I

97CCOn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. Use

98Menu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory setti

Menu and features99CGeneral Setup Ink Test Print Print QualityAlignmentLets you check the print quality or alignment.68Cleaning BlackColorAllLets you

100General Setup(Continued)Volume Ring OffLowMed*HighAdjusts the ring volume. 12Beeper OffLow*MedHighAdjusts the beeper volume.12Speaker OffLowMed*Hig

Menu and features101CGeneral Setup(Continued)Function Lock Set Password — You can restrict selected machine operation for up to 10 restricted users an

General information31Viewing Documentation (Macintosh)1a Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following windo

102Fax(Continued)Setup SpeedDialSet Speed DialAdd Number Stores Speed Dial numbers, so you can dial by pressing only a few buttons on the screen (and

Menu and features103CFax(Continued)Miscellaneous Distinctive(Not available in New Zealand and Taiwan)OnOff*Use with phone company distinctive ringing

104Network menu CLevel1 Level2 Level3 Level4 Options Descriptions PageNetwork Wired LAN TCP/IP BOOT Method Auto*StaticRARPBOOTPDHCPChoose the BOOT met

Menu and features105CNetwork(Continued)Wired LAN(Continued)TCP/IP(Continued)IPv6 OnOff*Enable or disable the IPv6 protocol. If you want to use the IPv

106Network(Continued)WLAN(Continued)TCP/IP(Continued)WINS Server (Primary) 000.000.000.000(Secondary) 000.000.000.000Specifies the IP address of the p

Menu and features107CNetwork(Continued)WLAN(Continued)WLAN Status Status — You can see the current wireless network status.Signal — You can see the cu

108Network(Continued)Email/IFax(Available after IFAX is downloaded)(Continued)Setup Server(Continued)Mailbox Name— Enter the mail box name. (Up to 60

Menu and features109CNetwork(Continued)Email/IFax(Available after IFAX is downloaded)(Continued)Setup RelayRly BroadcastOnOff*Relays a document to ano

110Menu (continued) CLevel1 Level2 Level3 Options Descriptions PagePrint Reports XMIT Verify — — Prints these lists and reports.Quick Dial — Alphabeti

Menu and features111CInitial Setup(Continued)Reset Network — Resets the print server back to its factory default settings, such as the password and IP

Chapter 14How to find Network setup instructions1Your machine can be connected to a wireless or wired network.Basic setup instructions uuQuick Setup G

112FAX ( ) CLevel1 Level2 Level3 Options Descriptions PageHistory Outgoing Send a fax — You can choose a number from the Outgoing Call history and the

Menu and features113COptions(Continued)Delayed Fax — OnOff*Sets the time of day in 24-hour format that the delayed faxes will be sent.Batch TX — OnOff

114Options(Continued)Speed Dial Send a fax — You can dial by pressing only a few keys (and Start).49MoreSet Speed DialStores Speed Dial numbers, so yo

Menu and features115CSCAN ( ) CLevel1 Option1 Option2 Option3 Descriptions PageScan to File — — — You can scan a monochrome or a colour document into

116Scan to email PC — — You can scan a monochrome or a colour document into your E-mail application.E-mail Server(Available after IFAX is downloaded)M

Menu and features117CScan to email(Continued)E-mail Server(Available after IFAX is downloaded)ManualSpeed Dial(Continued)Set New Default(Options)Quali

118COPY ( ) CLevel1 Level2 Level3 Options Descriptions PageMono Start ———Lets you make a monochrome copy.53Colour Start — — — Lets you make a colour c

Menu and features119COptions(Continued)Density — Adjusts the density of copies.Stack/Sort — Stack*SortYou can choose to stack or sort multiple copies.

120Options(Continued)Set New Default— QualityEnlarge/ReduceDensityPage LayoutInk Save ModeThin Paper CopyDuplex CopyYou can save your copy settings.Fa

Menu and features121CPHOTO ( ) CLevel1 Level2 Level3 Options Descriptions PageView Photos OK Start — You can print your chosen photos.59Options For de

General information51Accessing Brother Support (Macintosh)1You can find all the contacts you will need, such as Web support (Brother Solutions Center)

122Options (for PHOTO) COption1 Option2 Option3 Option4 Descriptions PagePrint Quality(Not available for DPOF printing.)NormalPhoto*— — Choose the pri

Menu and features123CColor Enhance OnOff*White Balance Adjusts the hue of the white areas.Sharpness Enhances the detail of the image.Color Density Adj

124Options (for Index Sheet) CSpeedDial CFactory Reset — — — You can restore all the settings back to the factory default.Level1 Level2 Level3 Options

Menu and features125CHistory CInk () CLevel1 Level2 Level3 Options Descriptions PageHistory Outgoing Send a fax — You can choose a number from the Out

126Entering Text CWhen you are setting certain menu selections, you may need to enter text into the machine. Press to cycle between letters, numbers

127DDGeneral DNoteThis chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com/ for det

1281Noise depends on printing conditions.Dimension Weight 13.6 kgNoise Operating:50 dB or less1Temperature Operating:Best Print Quality:10 to 35 C20

Specifications129DPrint media D1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the ma

130Fax D1“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials

Specifications131DCopy D1Minimum top and bottom margins of 22 mmColour/Monochrome Yes/YesCopy Width Max. 210 mmMultiple Copies Stacks/Sorts up to 99 p

Chapter 16Control panel overview 1 1 Mode keys: FAXLets you access the FAX mode. SCANLets you access the SCAN mode. COPYLets you access the COPY

132PhotoCapture Center™ D1Memory cards, adapters and USB Flash memory drive are not included.2USB 2.0 StandardUSB Mass Storage standard up to 32 GBSup

Specifications133DPictBridge DScanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP

134Printer D1When the Borderless feature is set to On.2Paper type and size for each operation uu page 243When printing on A3 size paper.4For detailed

Specifications135DInterfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 inter

136Computer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported PC Software Func

Specifications137DConsumable items DReplacement ConsumablesBlack - Approximately 2,400 pages1 Yellow, Cyan and Magenta - Approximately 1,200 pages1Bla

138Network (LAN) DNoteFor more information about the Network specifications uuNetwork User’s Guide 1See the Computer Requirements chart on page 136.2I

Index139EEAADF (automatic document feeder) ...26Answering machine (TAD) ...45connecting ...

140FFavourite Settings ...10changing ...11deleting ...

141EOOn-screen programming ...97Outgoing CallAdd to Speed Dial ...50Delete ...

General information71 4 Stop/ExitStops an operation or exits the menu.5Dial PadUse these keys to dial telephone and fax numbers and as a keyboard for

142TTAD (telephone answering device), external ... 33, 45connecting ...

For Australia Only:Warranty & Repair - For details about warranty on your Brother Product, the details are listed on the following link: www.broth

Visit us on the World Wide Webhttp://www.brother.com/This machine is approved for use in the country of purchase only. Local Brother companies or thei

Chapter 18LCD screen indications 1The LCD shows the current machine status when the machine is idle. 1 MenuLets you access the main menu.2 InkLets you

General information91Basic Operations 1To operate the Touchscreen, use your finger to press the Menu or option button directly on the Touchscreen. To

Chapter 110Favourite Settings 1You can register the fax, copy and scan settings you use most often by setting them as your Favourite Settings. Later y

General information111g Press s or t to display the available options for the setting, and then press the option you want to set.Repeat steps f and g

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-J5910DWSerial Number:1

Chapter 112Volume Settings 1Ring Volume 1You can choose a range of ring volume levels, from High to Off. The machine will keep your new default settin

General information131Speaker Volume 1You can choose a range of speaker volume levels, from High to Off.a Press Menu.b Press s or t to display General

142Loading paper and other print media2Load only one size of paper and one type of paper in the paper tray at any one time.a Pull the paper tray compl

Loading paper152b Open the output paper tray cover (1). c With both hands, gently press and slide the paper length guide (1) and then the paper side g

Chapter 216Note• When there are only a few sheets of paper left in the paper tray, the machine may start to misfeed. Load at least 10 sheets of paper

Loading paper172NoteBefore you shorten the tray, take the paper out of the tray. Then shorten the tray by pressing the universal guide release button

Chapter 218Loading envelopes and postcards 2a Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible.I

Loading paper192If you have problems printing on envelopes with the flap on the short edge, try the following:2a Open the envelope flap.b Put the enve

Chapter 220Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas o

Loading paper212Paper settings 2Paper Type 2To get the best print quality, set the machine for the type of paper you are using.a Press Menu.b Press s

iUser's Guides and where to find them?1Visit us at http://solutions.brother.com/.Which manual? What's in it? Where is it?Product Safety Guid

Chapter 222Secure Paper Feed mode for A3 size Short Grain Paper 2If your printed pages are smudged when using A3 paper, your paper may be short grain

Loading paper232Recommended print media 2To get the best print quality, we suggest using Brother paper. (See the table below.)If Brother paper is not

Chapter 224Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax CopyPhoto CapturePrinterCut-Sheet A3

Loading paper252Paper weight, thickness and capacity 21Up to 250 sheets of 80 gsm paper.2BP71 (260 gsm) paper is especially designed for Brother inkje

263How to load documents3You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF 3

Loading documents273c Adjust the paper guides (1) to fit the width of your documents. d Place your documents, face up, top edge first in the ADF under

Chapter 328IMPORTANTIf you are scanning a book or thick document, DO NOT slam the cover down or press on it. Unscannable area 3The scannable area depe

2944How to send a fax 4The following steps show how to send a fax.a When you want to send a fax or change the settings for sending or receiving faxes,

Chapter 430c You can change the following fax-sending settings. Press FAX and then press Options. Press s or t to scroll through the fax settings. Whe

Sending a fax314Stop faxing 4To stop faxing, press Stop/Exit.Setting scanner glass size for faxing 4When documents are Letter size, you need to set Sc

iiTable of Contents (BASIC USER’S GUIDE)1 General information 1Using the documentation ...

Chapter 432h Press s or t to display On, On+Image, Off or Off+Image, and then press the option you want to set.i Press Stop/Exit.Note• If you choose O

3355Receive Modes 5You must choose a Receive Mode depending on the external devices and telephone services you have on your line.Choose the Receive Mo

Chapter 534e Press Receive Mode.Note(For Australia, Singapore and Hong Kong) If you cannot change the Receive Mode, make sure the Distinctive Ring fea

Receiving a fax355Using Receive Modes 5Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before us

Chapter 536Receive Mode settings 5Ring Delay 5The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.

Receiving a fax375NoteEven if the caller hangs up during the fast double-ring, the machine will continue to ring for the set time. Fax Detect 5If Fax

386Voice operations 6Tone or pulse (Not Available for New Zealand) 6If you have a Pulse dialling service, but need to send tone signals (for example,

Telephone and external devices396How does your telephone company’s “Distinctive Ring” service work?6Using “Distinctive Ring” service of your telephone

Chapter 640NoteIf you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (Choose th

Telephone and external devices416Telephone Service for New Zealand6FaxAbility 6FaxAbility is a service offered by Telecom that allows you to have an a

iii4 Sending a fax 29How to send a fax ... 29Stop faxing.

Chapter 642NoteAfter you have set the FaxAbility feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail s

Telephone and external devices436How Does the Caller ID Work?6The Caller ID Appears on the Display When Your Telephone Rings6As your telephone rings,

Chapter 644c Press Fax.d Press s or t to display Miscellaneous.e Press Miscellaneous.f Press Distinctive.g Press On.h Press Stop/Exit.Distinctive Ring

Telephone and external devices456Connecting an external TAD (telephone answering device)6You may choose to connect an external answering device. Howev

Chapter 646Recording an outgoing message (OGM) on an external TAD 6Timing is important in recording this message.a Record 5 seconds of silence at the

Telephone and external devices476Operation from external and extension telephones 6If you answer a fax call on an extension or an external telephone,

Chapter 648Changing the remote codes 6If you want to use Remote Activation, you have to turn on the remote codes. The preset Remote Activation Code is

4977How to dial 7Manual dialling 7Press all of the digits of the fax or telephone number. Speed Dialling 7a Press SpeedDial.You can also choose SpeedD

Chapter 750Additional Dialling Operations7Outgoing Call history 7The last 30 numbers you sent a fax to will be stored in the outgoing call history. Yo

Dialling and storing numbers517Storing numbers 7You can set up your machine to do the following types of easy dialling: Speed Dial and Groups for broa

iv7 Dialling and storing numbers 49How to dial ...

Chapter 752NoteIf the 2-digit Speed Dial location you choose is already taken, the OK button on the LCD will not work. Choose a different location. j

5388How to copy 8The following steps show the basic copy operation.a Make sure you are in copy mode, press (COPY) to illuminate it in blue.  The LCD

Chapter 854Copy settings 8You can change the following copy settings. Press COPY and then press Options. Press s or t to scroll through the copy setti

Making copies558Paper Size 8If you are copying on paper other than A4 size, you will need to change the Paper Size setting. You can copy only on A4, A

569PhotoCapture Center™ operations (PHOTO mode)9Even if your machine is not connected to your computer, you can print photos directly from digital cam

Printing photos from a memory card or USB Flash memory drive579Getting started 9Firmly put a memory card or USB Flash memory drive into the correct sl

Chapter 958IMPORTANTDO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine. PHOTO key indications: PHOTO ligh

Printing photos from a memory card or USB Flash memory drive599Print Images 9View Photos 9You can preview your photos on the LCD before you print them

Chapter 960How to scan to a memory card or USB Flash memory drive9You can scan monochrome and colour documents onto a memory card or USB Flash memory

611010Printing a document 10The machine can receive data from your computer and print it. To print from a computer, you must install the printer drive

vB Troubleshooting 70Error and Maintenance messages...70Error animations display .

6211Scanning a document 11There are several ways to scan documents. You can use the SCAN key on the machine or the scanner drivers on your computer.a

How to scan to a computer6311Scanning using a scanner driver11uuSoftware User’s Guide: Scanning a document using the TWAIN driver (Windows®)uuSoftware

64AReplacing the ink cartridgesAYour machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each

Routine maintenance65Ab Press the lock release lever as shown to release the cartridge indicated on the LCD. Remove the cartridge from the machine. c

66f Gently push the back of the ink cartridge marked “PUSH” until it clicks, and then close the ink cartridge cover. g The machine will automatically

Routine maintenance67ACleaning and checking the machineACleaning the scanner glass Aa Unplug the machine from the electrical socket.b Lift the documen

68Cleaning the print head ATo maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning

Routine maintenance69Aj After the cleaning procedure is finished, press Start.The machine starts printing the Print Quality Check Sheet again and repe

70BError and Maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this ha

Troubleshooting71BError Message Cause ActionB&W Print OnlyReplace InkOne or more of the colour ink cartridges have reached the end of their life.Y

viTable of Contents (ADVANCED USER’S GUIDE)The Advanced User’s Guide explains the following features and operations.You can view the Advanced User’s G

72Cannot PrintReplace InkOne or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While memor

Troubleshooting73BInk Absorber Full The ink absorber box or flushing box is full. These components are periodic maintenance items that may require rep

74Media Error The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card.Remove the memory card from the m

Troubleshooting75BNo Paper Fed The machine is out of paper or paper is not correctly loaded in the paper tray.Do one of the following: Refill the pap

76Out of Memory The machine's memory is full. If a copy operation is in process:Press Stop/Exit and wait until the other operations that are in p

Troubleshooting77BUnable to CleanXXUnable to Init.XXUnable to PrintXXUnable to ScanXXThe machine has a mechanical problem.—OR—A foreign object such as

78Error animations display BError animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pres

Troubleshooting79BTransferring the Fax Journal report to another fax machineBIf you have not set up your Station ID, you cannot enter fax transfer mod

80Document is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull the jammed document out

Troubleshooting81BPrinter jam or paper jam BTake out the jammed paper depending on where it is jammed in the machine.Paper is jammed at the front of t

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and

82Paper is jammed at the back of the machineBIf the LCD shows Paper Jam [Rear], follow these steps:a Unplug the machine from the electrical socket.b O

Troubleshooting83Bc Pull out the jammed paper (1). d Lift the Flap, and remove the jammed paper.(With tray removed, go to step e.) e Open the Jam Clea

84i Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position.Move the print head (if ne

Troubleshooting85BNoteMake sure you pull out the paper support until it clicks. k Re-connect the power cord.NoteIf there is a repeat paper jam, a smal

86Troubleshooting BIf you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.Most problems can be

Troubleshooting87BIf you are having difficulty with your machine BPrintingDifficulty SuggestionsNo printout. Check the interface cable or wireless con

88Poor print quality. Check the print quality. (Checking the print quality uu page 68)Make sure that the Media Type setting in the printer driver or t

Troubleshooting89BThe printouts are wrinkled.(Windows® users) In the printer driver Advanced tab, click Colour Settings, and uncheck Bi-Directional Pr

90Machine does not print from Adobe® Illustrator®.Try to reduce the print resolution. uuSoftware User’s Guide: Printing (Windows®) uuSoftware User’s G

Troubleshooting91BThe machine does not answer when called.Make sure the machine is in the correct Receive Mode for your setup. (Choose the Receive Mod