Brother MFC-J4320DW Manuel d'utilisateur télécharger pdf

SERVICE

UPDATE No.

F1509

Retrieving System Data (77 report) as a Data File

MFC-J4320DW, MFC-J4420DW, MFC-J4620DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW,

MFC-J4310DW, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW

July 18

, 2014

Page 1 of 2

Procedure: To obtain a 77 report when the machine is unable to print, you can save the

file as a *.CSV to a USB thumb drive.

NOTE: This is especially helpful to identify intermittent error codes or review purge counts for machines

experiencing print quality issues where a printed document is illegible.

1. Enter Service Personnel Maintenance Mode.

a. Press COPY on the touch screen to display the LEDs on the touch panel.

b. Press and hold the HOME icon on the touch panel for 7-10 seconds. The display will

change to show 4 boxes- Serial No, ROM Version, Print Page, and a blank box. (See image

below- the screen displayed is the 3.7". Some models may appear slightly different based on

screen size)

NOTE: The LEDs on the touch panel will turn off when you press the HOME icon. This is normal. Continue

to hold the icon until the display changes.

c. Press and hold the blank box for approximately 2 seconds. The screen will change to display

a numerical, alphabetical or machine function chart once you’ve held the box the required

amount of time.

d. Using the number keys on the touch screen, press *, 2, 8, 6, 4, in that order. The screen will

display “MAINTENANCE” in the top left corner once the key sequence is entered correctly.

(On the smaller screen models, please use the number pad on the touchpanel, instead of the

screen.)

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SERVICE UPDATE No. F1509 Retrieving System Data (77 report) as a Data File MFC-J4320DW, MFC-J4420DW, MFC-J4620DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720

Page 2

SERVICE UPDATE No. F1509 Retrieving System Data (77 report) as a Data File MFC-J4320DW, MFC-J4420DW, MFC-J4620DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720

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