Brother MFC-9100C Manuel de service

FACSIMILE EQUIPMENTSERVICE MANUALMODEL: MFC9100C/MFC760

I - 5(4/4)MODEL MFC9100C MFC760MESSAGE CENTER (PC MC)Fax Forwarding No NoPaging No NoICM Recording Time No NoOGM MC/MC Pro/Paging No NoFax & Voice

IV - 591.26 Paper Ejection Roller(1) Make sure that the carriage is placed in the home position.(2) Remove the paper ejection idle gear by pulling its

IV - 601.27 Encoder Strip(1) Take off the encoder strip by removing its spring.NOTE: Take care not to scratch or damage the encoder strip.nn Reassemb

IV - 611.28 Carriage Rail, Carriage ASSY,and Carriage Motor(1) Take off the idle pulley stopper by removing the screw.(2) While pushing the idle pulle

IV - 62(3) Unhook the lock of the FFC holder and remove the holder by pushing it from the rear. Thisreleases the head flat cables.(4) Take off the up

IV - 63(5) Make sure that the ink cartridges and print head have been removed.(6) Remove the screw from the eccentric bushing L and take off the bushi

IV - 64(9) Remove the two screws and tape, then take off the carriage motor.nn Reassembling Notes• When reinstalling the carriage rail, fit the eccent

IV - 651.29 Ink AbsorbersAfter the main PCB is replaced with any other one, you need to replace the ink absorbers with newones.(1) Pull out the ink ab

IV - 661.31 Bottom Plate(1) Remove four screws and lift up the paper feed frame ASSY.1.32 Paper Pick-up Roller ASSY,Separation Pad, andSolenoid(1) Rem

IV - 67(5) Push up the solenoid pin, and the separation pad comes off with its spring.(6) Unhook the spring.(7) Remove the paper pick-up sector gear b

IV - 68(8) Pull the tab provided on the paper feed frame ASSY outwards and remove the solenoid. Thesolenoid actuator, spring, and pin also come off.n

CHAPTER II.INSTALLATION

IV - 691.33 Disassembly of PaperFeed Frame ASSY(1) Remove two screws "a" and take off the PF side frame L.CAUTION: Do not place the paper f

IV - 701.34 Paper Width/RegistrationSensor PCB(1) Remove two push nuts and take off the PCB film(2) Remove the screw and take off the paper width/regi

IV - 71nn Reassembling Notes• After putting the registration sensor actuator back into place, turn it so that the spring will behooked on actuator&apo

IV - 722. LUBRICATIONApply the following lubricants to the lubrication points as illustrated below.Lubricant amountThin coat of greasewith brush (1 mm

IV - 73[ 2 ] Shafts on the left side of the main chassis[ 3 ] Main chassis

IV - 74[ 4 ] Purge unit[ 5 ] Idle pulley holder

IV - 75[ 6 ] Paper feed frame ASSY

IV - 763. ADJUSTMENTThe adjustment jobs should be done on a flat, plain surface.3.1 Purge Unit Front-to-rear AdjustmentIf you have removed the purge u

IV - 77Adjustment procedure(1) Move the carriage to the left end of the carriage rail.(2) Put the removed purge unit back into place, and then tempora

IV - 78(4) Fit the purge unit adjuster over the carriage rail as shown below.NOTE: Take care not to scratch or damage the carriage rail.(5) While pre

CHAPTER II. INSTALLATIONCONTENTS1. INSTALLING THE UPDATE DATA TO THE FACSIMILE EQUIPMENT...II-1

IV - 793.2 Head-platen Gap AdjustmentIf you have removed the carriage rail or carriage ASSY, it is recommended that you adjust the gapbetween the prin

IV - 80Adjustment procedure(1) Place the facsimile equipment on a flat, firm surface.(2) Secure the carriage rail and carriage ASSY to the main frame.

IV - 81

IV - 82(6) Put the gap reference gauge on the surface plate.Check the small dials to see that each needle points to the vicinity of 1. If either of t

IV - 83(7) Gently take off the gap reference gauge from the surface plate and hold the handle as shownbelow.(8) While pulling up the knob (in the dire

IV - 84(9) Loosen the screws on the eccentric bushings R and L, and then turn those bushings so thatthe needles of the small dials point to the vicini

CHAPTER V.MAINTENANCE MODE

CHAPTER V. MAINTENANCE MODECONTENTS1. ENTRY INTO THE MAINTENANCE MODE...V-12. LIST OF MAINTENAN

V - 11. ENTRY INTO THE MAINTENANCE MODEMFC9100C: To make the facsimile equipment enter the maintenance mode, press the Function,*, 2, 8, 6, and 4 key

V - 22.LIST OF MAINTENANCE-MODE FUNCTIONSMaintenance-mode FunctionsFunctionCode FunctionReferenceSubsection(Page)01 EEPROM Parameter Initialization 3.

II - 11. INSTALLING THE UPDATE DATA TO THEFACSIMILE EQUIPMENTIf the program version is updated or the main PCB is replaced, install the update program

V - 3- - - - - - - - - - - - - - - - - - - - - - - - - - IMPORTANT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Basically, the

V - 4 3. DETAILED DESCRIPTION OFMAINTENANCE-MODE FUNCTIONS3.1 EEPROM Parameter Initializationnn FunctionThe equipment initializes the parameters, user

V - 53.2 Printout of Scanning Compensation Datann FunctionThe equipment prints out the white and black level data for scanning compensation.nn Operati

V - 6Scanning Compensation Data List

V - 73.3 ADF Performance Testnn FunctionThe equipment counts the documents fed by the automatic document feeder (ADF) and displaysthe count on the LCD

V - 83.4 Test Pattern 1nn FunctionThis function, much like the copying function, prints out test pattern 1 to allow the servicepersonnel to check for

V - 93.5 Firmware Switch Setting and Printout[ A ]Firmware switch settingnn FunctionThe facsimile equipment incorporates the following firmware switch

V - 10nn Operating Procedure(1) Press the 1 and 0 keys in this order in the initial stage of the maintenance mode.The equipment displays the "WSW

V - 11nn Detailed Description for the Firmware SwitchesWSW01 (Dial pulse setting)SelectorNo.Function Setting and Specifications12Dial pulse generation

V - 12l Selector 7: Switching between pulse (DP) and tone (PB) dialing, by the function switchThis selector determines whether or not the dialing mode

II - 2Installing the update data onto the flash ROM of the facsimile equipment(1) Copy the update data and transfer utility onto the desired directory

V - 13WSW03 (PABX* mode setting)SelectorNo.Function Setting and Specifications1CNG detection when sharing amodular wall socket with atelephone0: A 1:

V - 14l Selectors 6 and 7: Dial tone detection in PABXThese selectors activate or deactivate the dial tone detection function which detects a dial ton

V - 15WSW04 (TRANSFER facility setting)SelectorNo.Function Setting and Specifications1 Earth function in transfer facility 0: Provided 1: Not provid

V - 16WSW05 (1st dial tone and busy tone detection)SelectorNo.Function Setting and Specifications1|31st dial tone detectionNo. 1 2 30 0 0 : 3.5 sec.

V - 17l Selectors 5 and 6: Busy tone detection in automatic sending modeThese selectors determine whether or not the equipment automatically disconnec

V - 18l Selectors 1 through 3: Pause key setting and 2nd dial tone detectionSelectors1 2 30 0 0 No WAIT is inserted even if the Pause key is pressed.0

V - 19WSW07 (Dial tone setting 1)SelectorNo.Function Setting and Specifications12Frequency band rangeNo. 1 20 0 : Narrows by 10 Hz0 1 : Initial val

V - 20WSW08 (Dial tone setting 2)SelectorNo.Function Setting and Specifications1|31st dial tone detection timelengthNo. 1 2 30 0 0 : 50 ms0 0 1 : 2

V - 21WSW09 (Protocol definition 1)SelectorNo.Function Setting and Specifications1 Frame length selection 0: 256 octets 1: 64 octets2 Use of non-stand

V - 22WSW10 (Protocol definition 2)SelectorNo.Function Setting and Specifications1Switching of DPS, following theCML ON/OFF0: No 1: Yes2Time length fr

CHAPTER III.THEORY OF OPERATION

V - 23WSW11 (Busy tone setting)SelectorNo.Function Setting and Specifications12Frequency band rangeNo. 1 20 0 : Narrows by 10 Hz0 1 : Initial value1 x

V - 24WSW12 (Signal detection condition setting)SelectorNo.Function Setting and Specifications12Min. OFF time length of callingsignal (Ci)No. 1 20 0 :

V - 25WSW13 (Modem setting)SelectorNo.Function Setting and Specifications12Cable equalizerNo. 1 20 0 : 0 km0 1 : 0 km1 0 : 7.2 km1 1 : 7.2 km34Recept

V - 26WSW14 (AUTO ANS facility setting)SelectorNo.Function Setting and Specifications12Frequency band selection(Lower limit)No. 1 20 0 : 13 Hz0 1 : 15

V - 27WSW15 (REDIAL facility setting)SelectorNo.Function Setting and Specifications12Selection of redial intervalNo. 1 20 0 : 5 minutes0 1 : 1 minute1

V - 28WSW16 (Function setting 1)SelectorNo.Function Setting and Specifications1 Not used.2 CCITT superfine recommendation 0: OFF 1: ON3|6Not used.7 M

V - 29WSW17 (Function setting 2)SelectorNo.Function Setting and Specifications12Off-hook alarmNo. 1 20 0 : No alarm0 1 : Always valid1 X : Valid exce

V - 30WSW18 (Function setting 3)SelectorNo.Function Setting and Specifications1 Not used.23Detection enabled time for CNGand no toneNo. 2 30 0 : 40 se

V - 31WSW19 (Transmission speed setting)SelectorNo.Function Setting and Specifications1|3First transmission speed choicefor fallbackNo. 1 2 3No. 4 5 6

V - 32WSW20 (Overseas communications mode setting)SelectorNo.Function Setting and Specifications1 EP* tone prefix 0: OFF 1: ON2Overseas communication

CHAPTER III. THEORY OF OPERATIONCONTENTS1. OVERVIEW...

V - 33WSW21 (TAD setting 1)SelectorNo.Function Setting and Specifications1|7Not used.8Erasure of message stored in thememory after the messagetransfer

V - 34WSW23 (Communications setting)SelectorNo.Function Setting and Specifications1Starting point of training check(TCF)0: From the head of a series

V - 35WSW24 (TAD setting 2)SelectorNo.Function Setting and Specifications1|8Not used.WSW25 (TAD setting 3)SelectorNo.Function Setting and Specificatio

V - 36WSW26 (Function setting 4)SelectorNo.Function Setting and Specifications1|3Not used.45No. of CNG cycles to be detected(when the line is connecte

V - 37WSW27 (Function setting 5)SelectorNo.Function Setting and Specifications1 Not used.2 Ringer OFF setting 0: Yes 1: No3 Not used.4Detection of dis

V - 38WSW28 (Function setting 6)SelectorNo.Function Setting and Specifications1|3Transmission level of DTMF high-band frequency signalNo. 1 2 30 0 0 :

V - 39WSW29 (Function setting 7)SelectorNo.Function Setting and Specifications1|6Not used.7Impedance switching control inpulse dialing0: OFF 1: ON8B

V - 40WSW31 (Function setting 9)SelectorNo.Function Setting and Specifications1 Not used.2Default reduction rate for failure ofautomatic reduction dur

V - 41WSW32 (Function setting 10)SelectorNo.Function Setting and Specifications1|4Not used.56Default resolutionNo. 5 60 0 : Standard0 1 : Fine1 0 : Su

V - 42WSW33 (Function setting 11)SelectorNo.Function Setting and Specifications1|3Not used.45FAX receiving speed to be keptwithin the transmission spe

III - 11. OVERVIEW

V - 43WSW34 (Function setting 12)SelectorNo.Function Setting and Specifications1|3Not used.45No. of CNG cycles to be detected(when the line is connect

V - 44WSW36 (Function setting 14)SelectorNo.Function Setting and Specifications1 ECP mode* 0: ON 1: OFF2Recovery from Inactive PCInterface0: Disabled

V - 45[ B ] Printout of firmware switch datann FunctionThe equipment prints out the setting items and contents specified by the firmware switches.nn O

V - 463.6 Operational Check of LCDnn FunctionThis function allows you to check whether the LCD on the control panel works normally.nn Operating Proced

V - 47MFC9100C/MFC760Key & Button Entry Order

V - 483.8 Sensor Operational Checknn FunctionThis function allows you to check whether the following 14 sensors operate correctly.- Document front sen

V - 493.9 CCD Scanner Area Settingnn FunctionThe equipment sets the CCD scanner area and stores it into the EEPROM.nn Operating Procedure(1) Press the

V - 503.10 Setting the Sensing Reference Levels of Black Ink Empty Sensornn FunctionThis function allows you to set the sensing reference levels of th

V - 51(9) Close the scanner unit.The equipment shows the "-BKEMP CHECK-" and starts setting the sensing level for theempty cartridge.If the

V - 523.11 Alignment of Vertical Print Linesnn FunctionThis function allows you to align vertical lines printed in the forward and backward direction

III - 22. MECHANISMSThe equipment is classified into the following mechanisms:n SCANNER MECHANISM – ADF mechanism– Document scanning mechanismn INK JE

V - 53Vertical Alignment Check Pattern—Alignment ONAligned

V - 543.12 Initial Adjustment of PWM Value (Aging of the Carriage)nn FunctionThis function obtains the initial value of the PWM by aging the carriage

V - 553.14 Equipment Error Code Indicationnn FunctionThis function displays an error code of the last error on the LCD.nn Operating Procedure(1) Press

CHAPTER VI.ERROR INDICATION ANDTROUBLESHOOTING

CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTINGCONTENTS1. ERROR INDICATION...

VI - 11. ERROR INDICATIONTo help the user or the service personnel promptly locate the cause of a problem (if any), thefacsimile equipment incorporate

VI - 2Messages on the LCD Probable CauseDOCUMENT JAMn Document loading error(1) The document rear sensor detects no leading edge of adocument within

VI - 3Messages on the LCD Probable CauseSET INK HEAD The CPU on the main PCB has detected no print head mountedwhen attempting to read the property in

VI - 4[ 2 ] Error codes shown in the "MACHINE ERR X X " messageIf the LCD shows the "PLS OPEN COVER" message, you can display the

VI - 5Error Code(Hex)Error factor Check:44 Head thermistor broken. • Print head unit• Carriage ASSY• Main PCB45 Head thermistor short-circuited.46 The

III - 32.1 Scanner MechanismThis mechanism consists of the following:- document tray ASSY which consists of a document chute and document tray,- autom

VI - 6Error Code(Hex)Error factor Check:82 Recording paper feeding error. • Paper cassette• Registration sensoractuator• Paper width sensoractuator• M

VI - 7Error Code(Hex)Error factor Check:B8 A/D voltage regulation error. • Carriage ASSY• Main PCB• Power supply PCBB9 Light emission intensity error

VI - 81.2 Communications ErrorsIf a communications error occurs, the facsimile equipment emits an audible alarm (intermittent beeping) for approximat

VI - 9nn Definition of Error Codes on the Communications List(1) CallingCode 1 Code 2 Causes10 08 Wrong number called.11 01 No dial tone detected befo

VI - 10(3) Compatibility [checking the NSF and DIS]Code 1 Code 2 Causes32 01 Remote terminal only with V.29 capability in 2400 or 4800 bpstransmission

VI - 11(4) Instructions received from the remote terminal [checking the NSC, DTC, NSS, and DCS]Code 1 Code 2 Causes40 02 Illegal coding system request

VI - 12(6) ID checkingCode 1 Code 2 Causes63 01 Password plus "lower 4 digits of telephone number" notcoincident.63 02 Password not coincide

VI - 13(9) Signal isolationCode 1 Code 2 Causes90 01 Unable to detect video signals and commands within 6 secondsafter CFR is transmitted.90 02 Receiv

VI - 14(12) Maintenance modeCode 1 Code 2 CausesE0 01 Failed to detect 1300 Hz signal in burn-in operation.E0 02 Failed to detect PB signals in burn-i

VI - 152. TROUBLESHOOTING2.1 IntroductionThis section gives the service personnel some of the troubleshooting procedures to be followed ifan error or

© Copyright Brother 1999All rights reserved.No part of this publication may be reproduced in anyform or by any means without permission in writingfrom

III - 4This scanner mechanism supports a dual scanning system.(1) If you set documents with their faces up on the document chute and start the scannin

VI - 16Ink cartridges(1) Check that all of four ink cartridges are loaded.Print head(1) Check that the print head is installed on the carriage correct

VI - 172.4 Troubleshooting Procedures[ 1 ] Control panel relatedTrouble Check:(1) LCD shows nothing. • Panel-main harness• Control panel PCB• Power su

VI - 18Trouble Check:(5) Telephone does not ring. • Speaker• NCU PCB• Main PCB[ 3 ] Communications relatedTrouble Check:(1) No tone is transmitted. •

VI - 19[ 5 ] Print-image relatedIf the received or sent image has any problem, first make a copy with the facsimile equipment.If the copied image is n

VI - 20Jobs enclosed by parentheses (♦ ) require the special adjustment jig.Trouble Action to be taken(4) Light At the scannerCheck the following co

VI - 21Jobs enclosed by parentheses (♦ ) require the special adjustment jig.Trouble Action to be taken(7) Print edges not aligned At the printer• Che

VI - 22Jobs enclosed by parentheses (♦ ) require the special adjustment jig.Trouble Action to be taken(10) White horizontal streaks • For each of the

July ’99SM5CA203Printed in Japan

MFC9100C/MFC760Appendix 1. EEPROM Customizing Codes

EEPROM Customizing CodesThis function allows you to customize the EEPROM according to language, function settings, andfirmware switch settings.n Ope

III - 52.2 Ink Jet Printing Mechanism2.2.1 Paper pick-up, registration, feeding, and ejecting mechanismsThe paper pick-up, registration, feeding, and

n EEPROM Customizing Codes List(1) MFC9100CVersions ModelMFC9100CU.S.A. 1001Canada 0002Australia 0006AsiaGulfIndonesiaNew Zealand 0027Russia(2) MFC7

MFC9100C/MFC760Appendix 2. Circuit DiagramsA.Main PCBB.Network Control Unit (NCU) PCBC.Control Panel PCBD.Power Supply PCB

AMain PCB 1/8

AMain PCB 2/8

AMain PCB 3/8

AMain PCB 4/8

AMain PCB 5/8

AMain PCB 6/8

AMain PCB 7/8

AMain PCB 8/8

III - 62.2.2 Ink jet printing and capping mechanisms(1) Print headThis equipment uses drop-on-demand ink jet printing. The print head has four ink-je

BNCU PCB (U.S.A.)

BNCU PCB(Germany/United Kingdom/France/Norway/Belgium/Netherlands/Switzerland/Denmark/Spain/Italy/Sweden)

L I N EEMBC-1364R D P SD A S N DR L 2P L S364+ 2 4 V+ 5 VS 0 V1R E FP O LF G4312+MBCES 0 VC M LS 0 VC M L+-S 0 VR E FR E FS 0 V84+ 5 VS 0 VT E L R LR

CControl Panel PCB

MFC9100C/MFC760Appendix 1. EEPROM Customizing Codes

EEPROM Customizing CodesThis function allows you to customize the EEPROM according to language, function settings, andfirmware switch settings.n Ope

n EEPROM Customizing Codes List(1) MFC9100CVersions ModelMFC9100CU.S.A. 1001Canada 0002Australia 0006AsiaGulfIndonesiaNew Zealand 0027Russia(2) MFC7

MFC9100C/MFC760Appendix 2. Circuit DiagramsA. Main PCBB. Network Control Unit (NCU) PCBC. Control Panel PCBD. Power Supply PCB

III - 7(2) Ink cartridgeThe equipment uses four ink cartridges (black, yellow, cyan, and magenta) of disposable type tosupply ink to the print head.

AMain PCB 1/8

AMain PCB 2/8

AMain PCB 3/8

AMain PCB 4/8

AMain PCB 5/8

AMain PCB 6/8

AMain PCB 7/8

AMain PCB 8/8

BNCU PCB (U.S.A.)

BNCU PCB(Germany/United Kingdom/France/Norway/Belgium/Netherlands/Switzerland/Denmark/Spain/Italy/Sweden)

III - 8(3) Head capShown below is a head cap which prevents the nozzles of the print head from drying up when theyare not in use.Upon completion of pr

L I N EEMBC-1364R D P SD A S N DR L 2P L S364+ 2 4 V+ 5 VS 0 V1R E FP O LF G4312+MBCES 0 VC M LS 0 VC M L+-S 0 VR E FR E FS 0 V84+ 5 VS 0 VT E L R LR

CControl Panel PCB

FACSIMILE EQUIPMENTPARTS REFERENCE LISTMODEL: MFC9100C(For U.S.A / Canada / Australia / New Zealand )

© Copyright Brother 1999All rights reservedNo part of this publication may be reproduced in any formor by any means without permission in writing from

NOTES FOR USING THIS PARTS REFERENCE LIST1. In the case of ordering parts, it needs mentioning the following items:(1) Code(2) Q' ty(3) Descripti

List1(ADF&TRAY)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 LE2005001 1 ADF UNIT1-1 UG6609001 1 DOCUMENT SENSOR PCB1-2 LG2014001 1 DOCUMENT SENSOR

III - 92.2.3 Purging mechanismThe purging mechanism is driven by the paper feed motor located at the left side of the mainchassis. The rotation of th

List2(SCANNER UNIT)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 LE2883001 1 SCANNER UNIT SUPPLY ASSY1-1 UU7490001 1 CCD MOTOR1-2 LG2017001 1 CCD MOTOR

List3(MAIN CHASIS)To replace part marked with an asterisk(*), you need the special adjustmentjig set. If your service center has no special adjustment

List4(PAPER TRANSPORT)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 087320616 1 TAPTITE, CUP S M3X62 LE2489001 1 CABLE CLIP3 LE2157001 1 UPPER PAPER CHU

List5(PAPER CASSETTE)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 LE2228001 1 PAPER CASSETTE ASSY1-1 LE2234001 1 SIDE PAPER GUIDE1-2 LE2235001 2 GUIDE

List6(PURGE UNIT)To replace part marked with an asterisk(*), you need the special adjustmentjig set. If your service center has no special adjustment

III - 10The purge cam is so designed that:- the carriage lock pops out to lock the carriage before purging and pops in before cleaning withthe wiper,-

List7(COVER)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 UL5600001 5 RUBBER FOOT2 LE2246001 1 DRAIN TANK3 UU1198001 4 INK ABSORBER4 LE2223001 1 PAPER F

List8(LABEL)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 UU1235001 INK REPLACEMENT INSTRUCTION LABEL2 UU1236001 HEAD GAP ADJUSTMENT INSTRUCTION LABEL3

List9(CONTROL PANEL)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 LE2272001 1 CONTROL PANEL ASSY, WHITE(1495)1-1 LE2273001 1 CONTROL PANEL, WHITE(1495)1

List10(PCB ASSY)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 LG2026001 1 MAIN PCB ASSY FOR US/CAN1 LG2233001 1 MAIN PCB ASSY FOR ARL/NZ/ASA2 LE2258001

List11(ACCESSORIES&OTHERS)REF.NO. CODE Q'TY DESCRIPTION REMARKS1 UG3565001 1 TELEPHONE LINE CORD FOR US/CAN/ASA1 UG3628001 1 TELEPHONE LINE C

List12(PRINTED MATERIAL)REF.NO. CODE Q'TY DESCRIPTION REMARKS(1) LE2285001 1 OWNER'S MANUAL ASSY FOR US (INCLUDING OWNER'S MANUAL(1-1),

III - 112.2.4 Carriage drive mechanismThe carriage motor controls horizontal motion. The motor rotation is transmitted via the motorpulley to the CR

List13(CARTON)REF.NO. CODE Q'TY DESCRIPTION REMARKS(1) LE2287001 1 CARTON, BROTHER MFC9100C FOR US(1) LE2559001 1 CARTON, BROTHER MFC9100C FOR CA

PL5CA203 Ver. B

MFC 9100C®®OWNER’S MANUAL

© 1996–1999 Brother Industries, Ltd.If You Need to Call Customer ServicePlease complete the following information for future reference:Model Number:

iBrother NumbersFax-Back SystemBrother Customer Service has installed an easy-to-use Fax-Back System,so you can get instant answers to common technica

iiORDERING ACCESSORIES AND SUPPLIESOrdering Accessories and SuppliesFor best quality results use only genuine Brother accessories, available at mostBr

iiiNotice – Disclaimer of Warranties(For USA and Canada)BROTHER’S LICENSOR(S), AND THEIR DIRECTORS,OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELYBROTHER

ivMFC LIMITED WARRANTY (USA)This warranty gives you certain rights andyou may also have other rights that mayvary from state to state.This warranty is

vMFC LIMITED WARRANTY (USA)Product if: (i) you do not return youroriginal Product to Brother within five (5)business days; (ii) the malfunctions ofyou

viBROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINELIMITED WARRANTY(For Canada Only)Pursuant to this limited warranty of 1 year from the date of purchase

III - 122.3 Sensors and ActuatorsThis equipment has the following sensors and thermistor.Sensor name Type Located onDocument front sensorPhotosensor D

TABLE OF CONTENTSvii3311Introduction ... 1-1Using This Manual ...

TABLE OF CONTENTSviii6655Initial Setup ... 4-1Getting Started...

TABLE OF CONTENTSix8877Dual Access... 6-5Real Time Transmission...

TABLE OF CONTENTSx121211111010Making Copies ... 10-1Color Copy Keys ...

TABLE OF CONTENTSxi1313Overview of Basic Steps ... 12-4Choosing the Software to Install ...

TABLE OF CONTENTSxii2 in 1 ... 14-4Copies ...

TABLE OF CONTENTSxiiiScanning a Document ... 16-4TWAIN COMPLIANT ...

TABLE OF CONTENTSxivIf You Are Using Windows NT® WorkstationVersion 4.0... 17-10Set

TABLE OF CONTENTSxvTo send the current document in your word processordirectly to FaxSpeed:... 19

TABLE OF CONTENTSxviRoutine Maintenance ... 21-14Cleaning the Scanner ...

III - 13• Head thermistor which allows the controller to control the temperature of the print head.According to the change of the thermistor's in

INTRODUCTION1 - 1Introduction11Using This ManualThank you for purchasing a Brother Multi-Function Center (MFC). ThisMFC has been designed to be simple

INTRODUCTION1 - 2MFC 9100C Control Panel Overview2 3 4 5 6 7 8 9 10 11 121311One Touch KeysThese 8 keys give you instantaccess to previously stored ph

INTRODUCTION1 - 310Color Printer Keys:On/OffLineUse this key to turn the printeronline (ready to receive PC data)and offline (not ready to receivePC d

INTRODUCTION1 - 4About Fax MachinesIf you’re a first-time fax machine user, fax operation might seem a littlemysterious. Soon, you’ll recognize the un

ASSEMBLY AND CONNECTIONS2 - 1Assembly and Connections22Packing ListMake sure you have the following items:Paper CassetteOwner’s ManualStarter Coated P

ASSEMBLY AND CONNECTIONS2 - 2Choosing a LocationPlace your MFC on a flat, stable surface, such as a desk. Select a placethat is free of vibration and

ASSEMBLY AND CONNECTIONS2 - 3PaperThe quality of your document can be affected by the kind of paper you usein the MFC. You can use plain paper, coate

ASSEMBLY AND CONNECTIONS2 - 4 Transparencies designed for laser printers/copiers may stain your nextdocument. Use only recommended transparencies. C

ASSEMBLY AND CONNECTIONS2 - 5Print AreaThe Print Area depends on the settings in the application you are using.The figures below show the unprintable

ASSEMBLY AND CONNECTIONS2 - 6Loading Paper in the Multi-PurposePaper CassetteBefore you install paper, please read Paper, pages 2-3~4.The paper casset

PREFACEThis publication is a Service Manual covering the specifications, construction, theory of operation,and maintenance of the Brother facsimile eq

III - 14 Location of Sensors and Actuators

ASSEMBLY AND CONNECTIONS2 - 76) Slide the paper cassette Paper Output Trayinto the MFC until itlocks into place.7) Pull out the paperoutput tray.Con

ASSEMBLY AND CONNECTIONS2 - 82Connect the power cord. SET CARTRIDGESOFFLINEPLS OPEN COVEROFFLINEThere is no ON/OFF switch. When youplug in t

ASSEMBLY AND CONNECTIONS2 - 93Open the ink cartridge ClipsCartridgeCovercovers by pressing theclips together as shownin the illustration.4Rem

ASSEMBLY AND CONNECTIONS2 - 107Each color has its ownCartridgeSensorcorrect position.Gently insert theBlack ink cartridge,matching the color of thecar

ASSEMBLY AND CONNECTIONS2 - 1112Only during initial ink cartridge PRINT OK?1.YES 2.NOinstallation, the screen shows.Check the

ASSEMBLY AND CONNECTIONS2 - 12ConnectionsConnecting an External TelephoneAlthough your MFC does not have a handset, you can connect a separatetelephon

ASSEMBLY AND CONNECTIONS2 - 13Do not connect a TAD elsewhere on the same phone line.1Plug the telephone line cord from the wall jack into the left sid

ASSEMBLY AND CONNECTIONS2 - 14Special Line ConsiderationsRoll Over Phone LinesA roll over phone system is a group of two or more separate telephonelin

ASSEMBLY AND CONNECTIONS2 - 15Installing MFC, External Two-Line TAD,and Two-Line TelephoneWhen you are installing an external two-line telephone answe

ASSEMBLY AND CONNECTIONS2 - 16Multi-Line Connections (PBX)Most offices use a central telephone system. While it is often relativelysimple to connect t

III - 153. CONTROL ELECTRONICS3.1 ConfigurationThe hardware configuration of the facsimile equipment is shown below.Configuration of Facsimile Equipme

ON-SCREEN PROGRAMMING3 - 1On-Screen Programming3User-Friendly ProgrammingWe have designed your Multi-Function Center with on-screenprogramming and a H

ON-SCREEN PROGRAMMING3 - 2Alternating DisplaysWhen you see alternating displays, the LCD sometimes alternates betweenthe currently selected option, an

ON-SCREEN PROGRAMMING3 - 31. Fax Functions (continued)2. SETUP RECEIVEFunction Description Factory Set Page1. ANSWER MODE Choose the mode that best FA

ON-SCREEN PROGRAMMING3 - 41. Fax Functions (continued)4. REMAINING JOBSFunction Description Factory Set PageCheck which jobs are in 5-6,memory or canc

ON-SCREEN PROGRAMMING3 - 51. Fax Functions (continued)0. TEL SERVICEFunction Description Factory Set Page1. DISTINCTIVE Use with phone company OFF 5-8

ON-SCREEN PROGRAMMING3 - 64. Video FunctionsFunction Description Factory Set Page1. PAPER TYPE Identify the type of paper PLAIN PAPER 11-6in the casse

INITIAL SETUP4 - 1Initial Setup4Getting StartedSetting Dialing Mode (Tone/Pulse)Your MFC comes set to accommodate tone (multi-frequency) dialingservic

INITIAL SETUP4 - 2Setting Station IDYou can store your name, fax number, and telephone number to be printed onall fax pages you send. (See Composing E

INITIAL SETUP4 - 3Inserting spacesIf you want to enter a blank space, press twice.Making correctionsIf you entered a letter incorrectly and want to

INITIAL SETUP4 - 4Speaker VolumeYou can set the volume of the MFC speaker.1Press Function, 1, 1, 6.2Press or to select your volume setting (OFF, L

III - 163.2 Main PCBThe main PCB, which is the nucleus controlling the entire operation of the equipment, consists of aCPU, gate array, memories, MODE

SETUP RECEIVE5 - 1Basic Receiving OperationsMode How it works When to use it PageMANUAL You control the phone line Use this mode when you 5-8and must

SETUP RECEIVE5 - 2Setting Ring DelayThe Ring Delay setting determines the number of times the MFC ringsbefore it answers. If you have extension phone

SETUP RECEIVE5 - 33Press Stop to exit.Recommended ReductionsIf your paper is letter size (8.5" x 11"), and the incoming fax isletter size, s

SETUP RECEIVE5 - 4Advanced Receiving OperationsOperation from Extension TelephonesIf you answer a fax call on an extension phone (or on an external ph

SETUP RECEIVE5 - 5PollingPolling is the process of retrieving faxes from another fax machine. Youcan use your MFC to “poll” other machines, or you ca

SETUP RECEIVE5 - 6Setting Up Sequential Polling ReceiveYour MFC can request documents from several fax units in a singleoperation. Afterward, a Sequen

SETUP RECEIVE5 - 7Telephone ServicesDistinctive RingThis feature lets you use the Distinctive Ring subscriber service offered bysome telephone compani

SETUP RECEIVE5 - 8Registering your Distinctive Ring PatternIf you are not sure which ring pattern you have, call your telephonecompany. Then assign th

SETUP RECEIVE5 - 9Caller IDThe Caller ID feature lets you use the Caller ID subscriber service offeredby many local phone companies. Subscriber servi

SETUP RECEIVE5 - 10

III - 17

SETUP SEND6 - 1Setup Send6Before You BeginYou can send a fax from the ADF (Automatic Document Feeder) or fromthe scanner glass.Sending Faxes Using Mul

SETUP SEND6 - 2 Documents to be faxed Documentis Face UpDocument Stoppermust be from 5.8 to 8.5inches wide, and from5 to 14 inches long. Insert

SETUP SEND6 - 3Faxing from the Scanner GlassScan FaxYou can fax pages from a book using the scanner glass. Documents aresent from memory; they can be

SETUP SEND6 - 4 You cannot use Scan Fax when the MFC is sending, receiving or printing afax.Resolution Press Resolution before you send the faxto sel

SETUP SEND6 - 5Manual Transmission (ADF)Manual transmission lets you hear the dial tone, ringing and fax receivingtones before sending the fax.1Insert

SETUP SEND6 - 6Real Time TransmissionWhen memory is full, the MFC cannot continue scanning documents intomemory before sending. However, you can turn

SETUP SEND6 - 7Canceling Jobs in MemoryYou can cancel tasks you’ve scheduled, such as Polling Transmit, as wellas all faxes waiting in Memory to be se

SETUP SEND6 - 8Instead of using one of the comments above, you can enter up to twocustomized messages, each 27 characters long. Use the chart on page

SETUP SEND6 - 97Press 1 if you want to select additional settings. The display returns tothe SETUP SEND menu—OR—Press 2 if you are finished choosingse

SETUP SEND6 - 10Advanced Sending OperationsOverseas ModeAfter you send a fax using this feature, the feature turns itself off.1Insert document in the

III - 183.3 NCU PCBThe NCU PCB switches the communications line to telephone or built-in MODEM, under thecontrol of the main PCB.MFC9100C American ver

SETUP SEND6 - 11Multiple Resolution TransmissionUse this feature to select separate resolution settings for each page of thefax you’re sending. This

SETUP SEND6 - 12

AUTO DIAL NUMBERS AND DIALING OPTIONS7 - 177Storing Numbers for Easy DialingYou can set up your MFC to do three types of easy dialing: One Touch,Speed

AUTO DIAL NUMBERS AND DIALING OPTIONS7 - 2Storing Speed Dial NumbersYou can store Speed Dial numbers, so you can dial by pressing only threekeys (and

AUTO DIAL NUMBERS AND DIALING OPTIONS7 - 3Setting Up Groups for BroadcastingGroups allow you to send the same fax message to many fax numbers bypressi

AUTO DIAL NUMBERS AND DIALING OPTIONS7 - 4Dialing Options When you dial an auto dial number, the screen displays the name you’vestored, or, if you ha

AUTO DIAL NUMBERS AND DIALING OPTIONS7 - 5BroadcastingBroadcasting is automatically sending the same fax message to multiplefax numbers. Using the Br

AUTO DIAL NUMBERS AND DIALING OPTIONS7 - 6Dialing Access Codes and Credit Card NumbersSometimes you may want to choose from among several long distanc

REMOTE FAX OPTIONS8 - 1Remote Fax Options8Paging and Fax Forwarding You cannot use Paging and Fax Forwarding at the same time.To use Paging or Fax Fo

REMOTE FAX OPTIONS8 - 2Programming a Fax Forwarding NumberWhen Fax Forwarding is set to ON, your MFC stores the received fax inmemory, then dials the

III - 19MFC9100C Asian/Oceanian versions

REMOTE FAX OPTIONS8 - 3Remote RetrievalYou can call your MFC from any fax machine using touch tone, then usethe Remote Retrieval Access Code and other

REMOTE FAX OPTIONS8 - 46 Fax Storage ON7 Fax Storage OFF Remote Commands95 Changing Fax Forwarding/Paging setting1 OFF2 Fax Forwarding3 Paging4 FAX FW

REMOTE FAX OPTIONS8 - 5Retrieving Memory Status ListYou can retrieve the Memory Status List from a remote fax machine to seeif you have any fax messag

REMOTE FAX OPTIONS8 - 6Changing Fax Forwarding Number RemotelyYou can change the default setting of your fax forwarding number from aremote fax machin

PRINTING REPORTS9 - 1Printing Reports9MFC Settings and ActivityYou can print the following lists and reports:1.XMIT REPORTChoose if you would like a T

PRINTING REPORTS9 - 2Transmission Verification (Xmit) ReportYou can use the Xmit Report as proof that you sent a fax. This report liststhe name or fa

COPY OPERATIONS10 - 1Color Copy KeysYour Multi-Function Center allows you to make high-quality photocopiesand transparencies. Copies can be in full c

COPY OPERATIONS10 - 2Multiple Copies (Using the ADF)You can make multiple copies using the document feeder. When you useMono Copy or Color Copy, you c

COPY OPERATIONS10 - 3Multiple Copies (Using the Scanner Glass)You can make multiple copies using the scanner glass. When you useMono Copy or Color Cop

COPY OPERATIONS10 - 4Enlarged or Reduced Copies (Temporary Setting)1Place the document in the feeder, or on the scanner glass.2Press Enlarge/Reduce.3P

III - 20MFC760

COPY OPERATIONS10 - 5Copy Quality – Temporary SettingsYou can quickly improve the copy quality by using the Copy Quality, Paper Type andBrightness key

COPY OPERATIONS10 - 6Using the Paper Type KeyIf you use premium paper, the copy quality is improved. You can choosePLAIN PAPER, INK JET PAPER, GLOSSY

COPY OPERATIONS10 - 7Copy Quality – Changing Default SettingsPress Function, 3 to change default settings for Copy mode. These settingswill remain unt

COPY OPERATIONS10 - 8Select Paper Type1Press Function, 3, 1.1.PAPER TYPE2Press Set.3Press or to select your paper typePAPER:PLAIN and press Set

COPY OPERATIONS10 - 9Color Adjustment1Press Function, 3, 3.2Press or to selectR: – +Light DarkB: –

COPY OPERATIONS10 - 10Legal LimitationsColor reproductions of certain documents are illegal and may result ineither criminal or civil liability. This

WALK-UP VIDEO PRINTING11 - 1Walk-Up Video Printing11Getting StartedWalk-Up Video Printing lets you use your MFC, connected to yourcamcorder, digital c

WALK-UP VIDEO PRINTING11 - 2Auto SwitchWhenever you connect video equipment to the MFC and turn the videosignal on, the MFC Paper Type and Copy Qualit

WALK-UP VIDEO PRINTING11 - 3Black & White Video PrintingFor Black and white video printing, follow the steps for Color VideoPrinting, using Mono C

WALK-UP VIDEO PRINTING11 - 4Using the Paper Type KeyIf you use premium paper, video print quality is improved.1With no documents in the feeder, plug t

III - 213.4 Control Panel PCBThe control panel PCB and the main PCB communicate with each other by serially transmittingcommands and data.The control

WALK-UP VIDEO PRINTING11 - 5Changing Default SettingsBy pressing Function, 4 and a number, you can adjust video printingsettings as shown in the foll

WALK-UP VIDEO PRINTING11 - 6Setting Paper Type1Press Function, 4, 1.2Press or to select paper type PAPER:PLAIN and press Set.

WALK-UP VIDEO PRINTING11 - 7Setting Print Size1Press Function, 4, 4.2Press or to select print size SIZE:5.75"X4.25"

WALK-UP VIDEO PRINTING11 - 8Video Printing BrightnessYou can increase or decrease the brightness setting before making a copy.1Press Function, 4, 6.2P

SETTING UP THE MFC AND COMPUTER12 - 112Setting Up the MFC andComputer to Work TogetherBefore You Install Multi-Function Link®Pro SoftwareYour MFC and

SETTING UP THE MFC AND COMPUTER12 - 2If You Don’t Have a CD-ROM DriveAll software is supplied on CD-ROM. If you need a Floppy Disketteversion you must

SETTING UP THE MFC AND COMPUTER12 - 3Connecting the MFC to the ComputerWhen you connect the MFC to your computer, you must use the includedBrother bi-

SETTING UP THE MFC AND COMPUTER12 - 4Installing Multi-Function Link® ProSoftware (CD-ROM 1)IMPORTANTTo install the software using Windows NT® Workstat

SETTING UP THE MFC AND COMPUTER12 - 5Install Printer and Scanner Drivers OnlyIf you only want to print and scan, you can install only the Brother MFCd

SETTING UP THE MFC AND COMPUTER12 - 6 If you are using Windows® 95/98 or Windows NT® Workstation Version4.0, the Software Installation program appears

III - 223.5 Power Supply PCBThe power supply uses the switching regulator to generate DC power (+24V, +5V, and HVDD)from a commercial AC power line.Th

SETTING UP THE MFC AND COMPUTER12 - 74After the install is finished, click “On-Line Documentation” to accesson-line documentation for Multi-Function L

SETTING UP THE MFC AND COMPUTER12 - 8IMPORTANTPlease see the README.WRI file in the root directory of the CD-ROM(or diskette) for last minute importan

USING MFC AS PRINTER13 - 113Using MFC as PrinterFeaturesThe Multi-Function Center offers you many features you’ll find in a highquality ink jet printe

USING MFC AS PRINTER13 - 2Printer DriverYou can change the following printer settings when you print from yourcomputer: Quality - Speed/Media Setting

USING MFC AS PRINTER13 - 3Loading Paper in Multi-purpose Paper CassetteYou can use plain paper, coated paper, transparencies, glossy paper,envelopes a

USING MFC AS PRINTER13 - 4Manual Feed SlotYou can feed one sheet at a time into the Manual Feed Slot. Paper loadedin the Manual Feed Slot is printed f

USING MFC AS PRINTER13 - 5Simultaneous Printing/FaxYour MFC can print data from your computer while sending or receiving afax, or while scanning infor

USING MFC AS PRINTER13 - 6Turning Off Bi-directional PrintingYou can further improve print quality by turning off bi-directionalprinting and setting t

WINDOWS® PRINTING14 - 114Windows® PrintingPrinter Emulation If you are printing from the Windows® environment, it is best to choosethe GDI Brother MF

WINDOWS® PRINTING14 - 2Using the Brother MFC 9100 Series Printer DriverThe Brother MFC 9100 Series printer driver enables you to changesettings and ov

CHAPTER IV.DISASSEMBLY/REASSEMBLY,LUBRICATION AND ADJUSTMENT

WINDOWS® PRINTING14 - 3Paper SizeYou can select the size of paper and envelopes and also define other sizesof paper.Letter (US) 8 1/2 x 11 inches (215

WINDOWS® PRINTING14 - 4Paper SourceFor the MFC, you can choose Feeder or Manual.FeederThe multi-purpose sheet feeder is primarily used for printing on

WINDOWS® PRINTING14 - 5CopiesThe Copies selection tells Windows how many copies you want to printfrom a software application.This setting is independe

WINDOWS® PRINTING14 - 6Quality/Color TabThe Quality/Color tab enables you to select the print quality, media, colors(matched to PC monitor, custom col

WINDOWS® PRINTING14 - 7MediaSelect the media (type of paper). The MFC changes the way it places dotsdepending on the selected media type. To get good

WINDOWS® PRINTING14 - 8Controlling the ColorTo get accurate color matched output between the monitor and MFC, thecolor data should be adjusted for the

WINDOWS® PRINTING14 - 9Custom SettingYou can customize your settings by selecting the type of color matching,half tone, and effect that will be used.C

WINDOWS® PRINTING14 - 10Effect BrightnessChange the brightness of the whole image lighter or darker. Moving thescroll bar to the left makes your image

WINDOWS® PRINTING14 - 11Monitor CalibrationIf you want to get the closest color to your PC monitor on the printouts,calibrate your monitor by clicking

WINDOWS® PRINTING14 - 12CleaningIf you see dots are missing on the printout, clean the print head. Print thetest page and to see which color has probl

CHAPTER I.GENERAL DESCRIPTION

iCHAPTER IV. DISASSEMBLY/REASSEMBLY,LUBRICATION AND ADJUSTMENTCONTENTS1. DISASSEMBLY/REASSEMBLY ...

USING MULTI-FUNCTION LINK® PRO SOFTWARE15 - 115Using Multi-Function Link®Pro SoftwareIntroductionThis chapter outlines the basics of the Brother softw

USING MULTI-FUNCTION LINK® PRO SOFTWARE15 - 2MFC Remote SetupThe MFC Remote Setup application allows you to quickly set up yourMFC by taking advantage

USING MULTI-FUNCTION LINK® PRO SOFTWARE15 - 3Multi-Function Link® Pro Main MenuThe Multi-Function Link® Pro Main Menu is the application used for allf

USING MULTI-FUNCTION LINK® PRO SOFTWARE15 - 4Sending a Fax from the Main MenuYou can send a fax from the Main Menu and attach multiple files. The“atta

USING MULTI-FUNCTION LINK® PRO SOFTWARE15 - 5Receiving Faxes into the PCTo receive faxes into your PC through the MFC, you must first haveconnected yo

USING MULTI-FUNCTION LINK® PRO SOFTWARE15 - 6Viewing Received FaxesFaxes that are received into the PC will appear in the InBox of theLog Manager. To

16 - 1USING PAPERPORT® AND TEXTBRIDGE16Using PaperPort® andScanSoft™ TextBridge®16PaperPort® for Brother is a document management application. You wil

USING PAPERPORT® AND TEXTBRIDGE16 - 2Viewing Items in PaperPort®PaperPort® provides several ways to view items: Desktop View displays athumbnail, a s

16 - 3USING PAPERPORT® AND TEXTBRIDGELinks to Many Other ApplicationsPaperPort® automatically recognizes many other applications on yourcomputer and c

USING PAPERPORT® AND TEXTBRIDGE16 - 4Importing Items from Other ApplicationsIn addition to scanning items, you can bring items into PaperPort® in avar

ii1.26 Paper Ejection Roller ...IV-591.27 Encoder Strip ...

16 - 5USING PAPERPORT® AND TEXTBRIDGEAccessing the ScannerFrom the PaperPort® window, select the Scan or Twain button or from theFile drop-down menu c

USING PAPERPORT® AND TEXTBRIDGE16 - 6Settings in the Scanner WindowResolution:Resolution: Select the scanning resolution from the Resolution drop down

16 - 7USING PAPERPORT® AND TEXTBRIDGESize:Set the Size to one of the following:• Letter (8 1/2 x 11 in.)• A4 (210 x 297 mm.)• Legal (8 1/2 x 14 in.

USING PAPERPORT® AND TEXTBRIDGE16 - 8PreScanning an ImagePreScanning allows you to scan an image quickly at a low resolution. Athumbnail version of t

16 - 9USING PAPERPORT® AND TEXTBRIDGEVideo Capture from the PCVideo Capture is the process of isolating a single frame (or picture) frommedia played o

USING PAPERPORT® AND TEXTBRIDGE16 - 10Capturing An ImageYou can access Multi-Function Link® Pro’s Twain dialog box from thePaperPort® for Brother view

16 - 11USING PAPERPORT® AND TEXTBRIDGEThe Video Capture dialog box will appear. 5Select the Source of the video:• Live Camera• Tape/VCR• Laser D

USING PAPERPORT® AND TEXTBRIDGE16 - 129Turn on your video equipment and start running the video.10When you see the frame you want to capture, click th

17 - 1FAXING WITH NETCENTRIC™ FAXSTORM1717Using Internet Faxing withNetCentric™ FaxStormNetCentric™ Internet FaxInternet faxing (NetCentric FaxStorm)

FAXING WITH NETCENTRIC™ FAXSTORM17 - 2Before You BeginCompatible Operating SystemsNetCentric™ FaxStorm can be used with Windows® 3.1x, 95/98 andWindow

IV - 11. DISASSEMBLY/REASSEMBLYnn Safety PrecautionsTo prevent the creation of secondary problems by mishandling, observe the following precautionsdur

17 - 3FAXING WITH NETCENTRIC™ FAXSTORMFile Size—Number of bytes in the fax file.Received Time—Time at which the fax was received on the server.Transmi

FAXING WITH NETCENTRIC™ FAXSTORM17 - 4Overview of UtilitiesNetCentric™ FaxStorm includes the following related utilities to help youmanage your faxing

17 - 5FAXING WITH NETCENTRIC™ FAXSTORMSending FaxesYou can send a fax directly from the NetCentric™ FaxStorm, or use thePrint Driver to send a fax fro

FAXING WITH NETCENTRIC™ FAXSTORM17 - 6Adding Contacts One at a Time Enter the recipient’s information in the First Name, Last Name, orCompany Name fie

17 - 7FAXING WITH NETCENTRIC™ FAXSTORMSaving a New Contact from the Fax Send WindowAfter entering the recipient information for the fax, you can add t

FAXING WITH NETCENTRIC™ FAXSTORM17 - 8About Sending a Fax as E-mailYou can send fax files and attachments to a recipient’s e-mail addressrather than t

17 - 9FAXING WITH NETCENTRIC™ FAXSTORMOptions/Sender TabUse the Options/Sender tab to specify the billing code, resolution, requeste-mail notification

FAXING WITH NETCENTRIC™ FAXSTORM17 - 10If You Are Using Windows NT® Workstation Version 4.01In your Windows® application, open the document you wish t

17 - 11FAXING WITH NETCENTRIC™ FAXSTORMTo Add a New Contact to the All Group:1In the NetCentric FaxStorm window, Select New Contact from theContact m

FAXING WITH NETCENTRIC™ FAXSTORM17 - 12To Add a New Contact to Another Group:1In the NetCentric FaxStorm window, click on the Contacts button—OR—Selec

IV - 2Tightening Torque List Location Screw type Q'ty Tightening torqueN•m (kgf•cm) Hinges on the document tray ASSY Taptite, cup B M3x10 6 0.5

17 - 13FAXING WITH NETCENTRIC™ FAXSTORMSetting Up Multiple AddressesThe Contact Detail window has three tabs: General, Notes and User Fields.The Gener

FAXING WITH NETCENTRIC™ FAXSTORM17 - 14Managing Your Faxes in the Status ManagerThe Status Manager connects to your account, retrieves your sent andre

17 - 15FAXING WITH NETCENTRIC™ FAXSTORMViewing Faxes You Received (Inbox)1Click the Inbox tab at the bottom left-hand side of the Status Managerwindow

FAXING WITH NETCENTRIC™ FAXSTORM17 - 16Checking Sent Faxes in Your Account Page OutboxYou can check the faxes you sent from your account home page, as

18 - 1USING AUTOMATIC E-MAIL PRINTING1818Using Automatic E-MailPrintingAutomatic E-Mail Printing(For Windows® 95/98 Only)The Brother Automatic E-Mail

USING AUTOMATIC E-MAIL PRINTING18 - 2Automatic E-Mail Printing is forWindows® 95/98 OnlyAutomatic E-Mail Printing is a 32-bit software application. It

19 - 1COLOR FAXING1919Color Faxing with FaxSpeed(For Windows® 3.1x and 95/98 Only)IntroductionFaxSpeed is a Windows® color PC fax software application

COLOR FAXING19 - 2Special Coded Format (InfoImage)A FaxSpeed InfoImage is a graphic image representation of digitalcomputer files, generated by a prop

19 - 3COLOR FAXING8At the end of the installation, a success message should be displayed.Click the OK button to proceed.After installation is finished

COLOR FAXING19 - 4Creating FaxSpeed Read Module Disksfor RecipientsYou can create a disk of the Read module to give to recipients of yourInfoImages, s

IV - 3 Location Screw type Q'ty Tightening torqueN•m (kgf•cm) Main PCB Taptite, cup S M3x6 4 0.59 ±0.10 (6 ±1) PCB support plate Taptite, cup

19 - 5COLOR FAXINGQuick Start ProceduresIf you want to start sending and reading InfoImages immediately, these arethe basic procedures.How to Send an

COLOR FAXING19 - 6Using the FaxSpeed MacroTo send the current document in your word processor di-rectly to FaxSpeed:1Open your word processor applicat

19 - 7COLOR FAXINGHow to Read an InfoImage that Was Received IntoMulti-Function Link®ProWhen you receive a new fax into your PC, the MFL Pro Fax Main

COLOR FAXING19 - 8If the Recipient Uses Another Fax ApplicationThe recipient may use a PC modem and another fax application to receivefaxes directly i

19 - 9COLOR FAXINGIf Recipient Uses Fax Machine and ScannerRecipients who receive fax transmissions on paper at a fax machine mustuse a scanner to sca

COLOR FAXING19 - 10

20 - 1IMPORTANT INFORMATION2020Important InformationStandard Telephone and FCC NoticesThese notices are in effect on models sold andused in the United

IMPORTANT INFORMATION20 - 2Your telephone company may make changes to its facilities, equipment,operations or procedures that could affect the proper

20 - 3IMPORTANT INFORMATIONFederal Communications Commission (FCC)Declaration of Conformity (For USA Only)Responsible Party: Brother International Cor

IMPORTANT INFORMATION20 - 4Important Safety Instructions1Read all of these instructions.2Save them for later reference.3Follow all warnings and instru

IV - 4nn PreparationPrior to proceeding to the disassembly procedure,(1) Unplug- the modular jack of the telephone line,- the PC interface cable, and-

20 - 5IMPORTANT INFORMATION14Do not attempt to service this product yourself, as opening or removingcovers may expose you to dangerous voltage points

IMPORTANT INFORMATION20 - 6Compilation and Publication NoticeUnder the supervision of Brother Industries Ltd., this manual has beencompiled and publis

21 - 1TROUBLESHOOTING AND ROUTINE MAINTENANCE2121Troubleshooting andRoutine MaintenanceTroubleshootingFax-Back SystemBrother Customer Service has inst

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 2Error MessagesError Message Cause ActionCHECK CASSETTE MFC cassette cover is open Close cassette cover or

21 - 3TROUBLESHOOTING AND ROUTINE MAINTENANCEError MessagesError Message Cause ActionMACHINE ERROR MFC has a mechanical Call Brother CustomerXX proble

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 4Document Jams and Paper JamsBased upon where the original document or printed sheet is jammed,follow the

21 - 5TROUBLESHOOTING AND ROUTINE MAINTENANCEPaper Jam1Remove the paper cassette.2Press the blue release button andpull the jammed paper out toward yo

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 6If You Are Having Difficulty with Your MFCIf you think there is a problem with your MFC, make a copy firs

21 - 7TROUBLESHOOTING AND ROUTINE MAINTENANCEDifficulty SuggestionsMFC Does Not Answer Make sure the MFC is not in MANUAL mode.When Called. Check for

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 8You see the “New Click on ‘Do not install a driver. (WindowsHardware Found” will not prompt you again)’ a

IV - 5nn Disassembly Order Flow

21 - 9TROUBLESHOOTING AND ROUTINE MAINTENANCE“Unable to write to 1. Make sure the MFC is on (plugged into theLPT1” or “LPT1 AC outlet) and that it is

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 10How to Improve Print QualityTest PrintIf the quality is not satisfactory, first print a test page to hel

21 - 11TROUBLESHOOTING AND ROUTINE MAINTENANCEAligning Ink CartridgesThis feature allows you to check and align the ink cartridges to assure bestprint

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 12Turning Off Bi-directional PrintingYou can further improve print quality by turning off bi-directional p

21 - 13TROUBLESHOOTING AND ROUTINE MAINTENANCEWARNINGDamage caused to your MFC by failure to lock the scanner before movingand shipping will void your

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 148Close the carton.Routine MaintenanceCleaning the ScannerUnplug the MFC and lift the document cover. Cle

21 - 15TROUBLESHOOTING AND ROUTINE MAINTENANCELift the ADF unit. Clean the white roller and the glass strip under theroller with isopropyl alcohol on

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 16Cleaning the Pick-up Roller1Remove the paper cassette from the MFC.2Wipe the pick-up rollers with a clot

21 - 17TROUBLESHOOTING AND ROUTINE MAINTENANCE4Open the ink cartridge covers ClipsCartridgeCoverby pressing the clips togetheras shown in the illu

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 189Close the cartridge covers until theyCartridgeSensorclick into place.10After installing the ink cartrid

IV - 61.1 Ink CartridgesDuring disassembly jobs (except when removing the print head), all of the four ink cartridgesshould be kept in place. The fol

21 - 19TROUBLESHOOTING AND ROUTINE MAINTENANCE Once you open an ink cartridge, install it in the MFC and use it up withinsix months of installation. U

TROUBLESHOOTING AND ROUTINE MAINTENANCE21 - 20

GLOSSARY22 - 12222Activity Report Lists information about the last 50 incoming and outgoingfaxes. TX means Transmit. RX means Receive.ADF (Automatic

GLOSSARY22 - 2Cover Page Prints a page at the other party’s machine, that contains thesender and recipient’s name and fax number, number of pages and

GLOSSARY22 - 3group number A combination of One Touch and/or Speed Dial numbers thatare stored on a One Touch key for Broadcasting.Ink Management but

GLOSSARY22 - 4Real Time Transmission When memory is full, send documents in real time.remote retrieval access The ability to access your MFC remotel

23 - 1SPECIFICATIONS2323SpecificationsProduct DescriptionSix performance modes are available for the 6in1 model MFC 9100C:Fax, Printer, Copier, Scanne

SPECIFICATIONS23 - 2Fax Specifications (Continued)Communication Source Public switched telephone networkOperating Environment 50–95° F (10–35° C)Best

23 - 3SPECIFICATIONSPrint MediaPaper Input Automatic loading from the Multi-PurposePaper Cassette or manual loading from theManual Feed Slot Paper typ

SPECIFICATIONS23 - 4

IV - 7(4) Take out the ink cartridge from the print head.NOTE: When handling ink cartridges, do not touch their orifices which may stain your handsor

INDEXI - 1IndexAaccess codes, storing 7-6accessories and supplies iiADF (automatic document feeder) 6-1alternating, displays 3-2answer modeEXT. TEL/TA

INDEXI - 2cover pagecomposing 6-7custom comments 6-8for all faxes 6-9for next fax only 6-8printed form 6-9credit card numbers, storing 7-6custom telep

INDEXI - 3fax(es), stand-alonereceiving 5-1difficulties 21-6erasing from memory 8-4forwarding 8-2, 8-4polling 5-5printing from memory 5-4reducing to f

INDEXI - 4printingdriver 12-4receiving faxes 15-5if you are having difficulty 21-6viewing faxes 15-6scanning into PCaccessing 16-5settings 16-5TWAIN c

INDEXI - 5MFC 13-1quality 21-10, 21-14resolution 23-2specifications 23-2speed 23-2status 13-5video capture. See PaperPort®video printing. See video pr

INDEXI - 6TTAD (telephone answering device),externalanswer mode 5-1connecting 2-11recording outgoing message 2-13telephone, external 2-11telephone ind

R - 1Using Remote Retrieval Access Code1Dial your fax number from a fax machine using touch tone.2When your MFC answers and beeps, immediately enteryo

R - 2Press , , , .telephone number of the remote fax machine where youwant your fax message forwarded, and then press

Manufactured by Brother Industries Ltd. whose quality systemis registered by BSI and JQA.BSI Certificate of registration No. FM27214JQA Certificate of

IV - 81.2 Print Head UnitDuring disassembly jobs (except when removing the purge unit, carriage rail or carriageASSY), the print head and all the four

CHAPTER I. GENERAL DESCRIPTIONCONTENTS1. EQUIPMENT OUTLINE...I-1

IV - 9(5) Remove all ink cartridges, one at a time.NOTE: When handling ink cartridges, do not touch their nozzles which may stain your handsor clothi

IV - 10(7) If the head cap has collected ink, clean it with a head cleaner. If the surrounding parts arestained with ink, wipe them off with a clean

IV - 11(14) The equipment automatically carries out purging operation for each ink-jet unit of the printhead.(Steps (15) through (18) given below will

IV - 121.3 Paper CassetteYou may remove the parts from the paper cassette as follows:(1) Remove the cassette cover.(2) To remove the front paper guide

IV - 131.4 Document Tray ASSY(1) Fully open the document tray ASSY.(2) Lift up the document tray ASSY straight and take the hinges out of the scanner

IV - 14(4) Remove the screw, then lightly tap the left end of the document chute to release the threehooks from the document tray.(5) Remove the spong

IV - 151.5 Rear Cover(1) Remove the three screws and unhook the five pawls from the bottom plate.(2) Remove the AC cord bushing from the rear cover.

IV - 161.6 ADF Unit(1) Remove screw "a" from the harness support.(2) Remove screw "b" to release the grounding wire.(3) Disconnect

IV - 17(4) Open the ADF unit (in the direction of arrow •), remove the plastic retaining ring, and releasethe arm (arrow ‚) from the boss provided on

IV - 18nn Disassembling the ADF unit1) Open the ADF cover. Pull the ADF side cover outwards and release the ADF cover from thebosses provided on the

I - 11. EQUIPMENT OUTLINE1.1 External Appearance and WeightThe figure below shows the equipment appearance and approximate dimensions.Weight: Machine

IV - 194) At the front end of the document feed roller shaft, remove the pawled bushing by pulling itspawls outwards. At the rear end, pull the bushi

IV - 2010) Remove the two screws and lift up the upper ADF chute.11) Turn the document front sensor actuator as shown below and lift it up.12) Turn th

IV - 2115) At the front end of the document ejection roller shaft, remove the pawled bushing by pulling itspawls outwards. At the rear end, pull the

IV - 22nn Reassembling Notes• Take care not to mistake the upper LF roller ASSY (gray) for the lower LF roller ASSY (black).• When setting the documen

IV - 231.7 Control Panel ASSY, Cover Sensor PCB, and Cover Sensor Actuator(1) Push the open button to open the scanner unit.(2) Insert the tip of a fl

IV - 24nn Disassembling the Control Panel ASSY1) Turn the control panel ASSY upside down.2) Remove two screws "a."3) Slightly lift up the co

IV - 251.8 Scanner Unit(1) Disconnect the following flat cable and harnesses from the main PCB:- CCD flat cable- Panel-main harness- CCD motor harness

IV - 26nn Disassembling the Scanner UnitThe disassembling job of the scanner unit should be done in a clean room to prevent dust or dirtfrom getting i

IV - 277) Pull out the CCD rail from the CCD unit.8) Remove the CCD lock."a": Taptite, cup B M3x8"b": Taptite, pan B M3x10

IV - 289) Pull up the CCD motor harness and disconnect it from the CCD motor.10) Remove three screws "c" from the motor bracket.11) Lift up

I - 22. SPECIFICATIONS(1/4)MODEL MFC9100C MFC760GENERALPrint Engine BY2 BY2Modem Speed (bps) 14.400 14.400Transmission Speed (sec) 6 6ITU-T Group G3 G

IV - 2915) Remove the four screws and take off the flat cable clamp. Remove sponge 3 attached withadhesive tape.16) Remove the CCD flat cable (which

IV - 30nn Reassembling Notes• Route the panel-main harness and CCD HP sensor harness through the three notches, thentape them as illustrated on the pr

IV - 311.9 Cover Sheet and Rear Frame(1) Remove screw "a" and take off the cover sheet.(2) Remove four screws "b" and take off the

IV - 321.10 Inner Cover and Front Cover(1) If the scanner unit has not been removed, push the open button to open the scanner unit.(2) Remove screw &q

IV - 331.11 Side Cover L and VC Connector PCB(1) Remove three screws.(2) Disconnect the VC harness from the VC connector PCB.(3) Unhook the two latche

IV - 341.12 Side Cover R and Speaker(1) Open the cable clamp (see the illustration given on page IV-36) and release the harnesses.(2) Disconnect the s

IV - 35(5) Remove the two screws and take out the speaker.

IV - 361.13 NCU PCB(1) Disconnect the head flat cables from the main PCB.(2) Pull the flat core of the head flat cables up and off the core support.(3

IV - 37(7) Remove the screw.(8) Take out the NCU PCB in the direction of arrows • and ‚.nn Reassembling Notes• When setting the NCU PCB back into its

IV - 381.14 Power Supply PCB(1) Remove the four screws from the power supply PCB.(2) Remove the screw from the grounding wire.(3) Slide the power supp

I - 3(2/4)MODEL MFC9100C MFC760Gray Scale 256 256Contrast Text (Light/Normal/Dark), Photo Text (Light/Normal/Dark), PhotoSmoothing N/A N/ACall Reserva

IV - 391.15 Main PCB(1) Disconnect the following harnesses and flat cables from the main PCB:- Carriage motor harness- Speaker harness (if the speaker

IV - 40(5) Remove the main insulator film.nn Reassembling Notes• After you replace the main PCB, be sure to follow the flowchart given on the next pag

IV - 41Setting up the main PCB after replacement- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Important - - - - - - - - -

IV - 421.16 PCB Support Plate(1) Remove the two screws from the PCB support plate.(2) Slide the PCB support plate to the left (when viewed from the re

IV - 431.17 Purge Unit(1) Attempt to move the carriage to the left. If the carriage is locked in the home position, turnthe paper feed gear L clockwi

IV - 44(2) Remove the two screws from the right side of the purge unit.(3) Pull out the purge cam HP switch harness.(4) Slightly lift up the front end

IV - 451.18 Star Wheel Holder ASSY(1) Move the carriage to either end of its travel.(2) Insert the tip of a flat screwdriver between each latch of the

IV - 461.19 Platen and Its Frame(1) Make sure that the carriage is placed in the home position.(2) Remove the screw from the platen frame.(3) Slightly

IV - 471.20 Flushing FoamsAfter the main PCB is replaced with any other one, you need to replace the flushing foams withnew ones.(1) Remove the flushi

IV - 481.21 Main Chassis(1) Take off the cable clip by removing the screw.(2) Pull up the three harnesses (paper ejection/cassette sensor harness, pap

I - 4(3/4)MODEL MFC9100C MFC760Paper Cassette Cut sheet: Min.2.75" (W) x 5.0" (L)Max. 8.5" (W) x 14.0" (L)Envelop (BL/C5/CM10/Mona

IV - 49(8) Remove eight screws.(9) Lift up the main chassis.

IV - 50nn Reassembling Notes• When reinstalling the main chassis onto the paper feed frame, be sure to:- route the carriage motor harness along the to

IV - 511.22 Lower Paper Chute, Flushing FoamsPack, Paper Ejection/Cassette SensorPCB, and Sensor Actuators(1) Remove two screws.(2) Pull the release l

IV - 52(4) As shown with arrows • and ‚, press the arm and take out the paper ejection sensoractuator.(5) Unhook the actuator spring and remove the ca

IV - 531.23 Paper Pressure Holders(1) Remove the release lever from the main chassis.Once removed, the components given in thissubsection require the

IV - 54(2) Remove the paper pressure holders and springs according to the instructions below.Ÿ Start the removal work from the right-hand side holder

IV - 551.24 Paper Feed Motor, Paper Feed Gear L, PF Drive Belt, and Tension Plate ASSY(1) Loosen screw "a" on the tension plate ASSY.(2) Rem

IV - 56(4) Remove the retaining ring E8, paper feed gear L, and spacer from the left side of the mainchassis.(5) Remove the tension spring.(6) Remove

IV - 573) Secure the paper feed motor with two screws "b" (refer to the illustration given on page IV-55).4) Put the PF drive belt around th

IV - 581.25 Arm 12.3 ASSY andPaper Feed Roller(1) Make sure that the carriage is placed in the home position.(2) Remove the retaining ring E4 from the