Brother MFC-7470D Guide de l'utilisateur

BASIC USER’S GUIDEMFC-7360MFC-7360NMFC-7460DNMFC-7470DMFC-7860DW Not all models are available in all countries.Version BSAF/GLF

vii

90d Put the toner cartridge back into the drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift a

Troubleshooting91Bg If you could not pull the jammed paper out of the inside of the machine as shown in the step e, take the paper tray completely out

92Paper is jammed in the Duplex Tray (MFC-7460DN, MFC-7470D and MFC-7860DW)BIf the LCD shows Jam Duplex, follow these steps:a Leave the machine turned

Troubleshooting93Bd Make sure that no paper remains under the machine. e Put the duplex tray back in the machine.

94If you are having difficulty with your machine BIf you think there is a problem with your machine, check the chart below and follow the troubleshoot

Troubleshooting95BReceiving FaxesDifficulties SuggestionsCannot receive a fax. Check all line cord connections. Make sure the telephone line cord is p

96Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sur

Troubleshooting97BHandling incoming callsDifficulties SuggestionsThe machine ‘hears’ a voice as a CNG tone.If Fax Detect is set to On, your machine is

98Printing difficultiesDifficulties SuggestionsNo printout.  Check that the machine is plugged in and the power switch is turned on. Check that the

Troubleshooting99BThe machine is not printing or has stopped printing.Press Job Cancel.As the machine cancels the job and clears it from the memory it

111Using the documentation 1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and

100What paper can I use? You can use thin paper, plain paper, bond paper, recycled paper, envelopes and labels that are made for laser machines. (For

Troubleshooting101BThe network scanning feature does not work.(Windows®)It is necessary to set the third-party Security/Firewall Software to allow Net

102OtherDifficulties SuggestionsThe machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have

Troubleshooting103BSetting Dial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount of time before

104Improving the print quality BIf you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem

Troubleshooting105B Grey background Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 1

106 All black Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a). (See Cle

Troubleshooting107B White Spots on black text and graphics at 94 mm intervals Black Spots at 94 mm intervals Make ten copies of a blank, white sheet

108 Black lines down the pagePrinted pages have toner stains down the page. Clean the corona wire inside the drum unit by sliding the green tab. (See

Troubleshooting109B Curled or wavy Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable pa

Chapter 12Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide1This Basic User's Guide does not con

110 Envelope creases Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. NoteWhen you hav

Troubleshooting111B Poor fixing Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up p

112 Curled Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (for Windows®) or

Troubleshooting113B Curled Lift up the output tray support flap. Examples of poor print quality Recommendation

114Machine Information BChecking the Serial Number BYou can see the machine’s Serial Number on the LCD.a For MFC-7360, press Menu, 5, 1.For MFC-7360N

Troubleshooting115BHow to reset the machine Ba Press Menu, 0.b Press a or b to display Reset.Press OK.c Press a or b to choose the reset function you

116COn-screen programming CYour machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.We have create

Menu and features117CMenu table CThe factory settings are shown in Bold with an asterisk.Choose & OK Choose & OK to accept to exit

1181.General Setup(Continued)3.Volume 1.Ring — OffLowMed*HighAdjusts the ring volume.92.Beeper — OffLowMed*HighAdjusts the volume level of the beeper.

Menu and features119C1.General Setup(Continued)7.Glass ScanSize(MFC-7360 / MFC-7360N / MFC-7470D)——A4*LetterAdjusts the scan area of the scanner glass

General information31Note• (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning abo

1202.Fax(Continued)1.Setup Receive(In Fax mode only)(Continued)4.Remote CodesOn (l51, #51)Off*Allows you to answer all calls at extension telephones a

Menu and features121C2.Fax(Continued)2.Setup Send(In Fax mode only)1.Contrast Auto*LightDarkChanges the lightness or darkness of faxes you send.See1.2

1222.Fax(Continued)3.Address Book 1.One Touch Dial— Stores up to 8 One Touch Dial numbers, so you can dial by pressing one key (and Start).402.Speed D

Menu and features123C2.Fax(Continued)6.Dial Restrict.1.Dial Pad Off*Enter # twiceOnYou can set the machine to restrict dialling when using the dial pa

1243.Copy(Continued)3.Contrast — -nnnno+-nnnon+-nnonn+*-nonnn+-onnnn+Adjusts the contrast for copies.See1.Level 1 Level 2 Level 3 Options Descriptions

Menu and features125CLevel 1 Level 2 Level 3 Options Descriptions Page4.Print Reports(MFC-7360 / MFC-7360N / MFC-7460DN)5.Print Reports(MFC-7470D / MF

126Level 1 Level 2 Level 3 Level 4 Options Descriptions5.Network(MFC-7360N / MFC-7460DN)1.TCP/IP 1.Boot Method— Auto*StaticRARPBOOTPDHCPChooses the Bo

Menu and features127C5.Network(MFC-7360N / MFC-7460DN)(Continued)2.Ethernet ——Auto*100B-FD100B-HD10B-FD10B-HDChooses the Ethernet link mode.3.Status —

1286.Network(MFC-7860DW)(Continued)1.Wired LAN(Continued)1.TCP/IP(Continued)3.Subnet Mask[000-255]. [000-255]. [000-255]. [000-255]Enter the Subnet ma

Menu and features129C6.Network(MFC-7860DW)(Continued)1.Wired LAN(Continued)3.Wired Status— Active 100B-FDActive 100B-HDActive 10B-FDActive 10B-HDInact

Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Ins

1306.Network(MFC-7860DW)(Continued)2.WLAN(Continued)1.TCP/IP(Continued)7.WINS ServerPrimary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255

Menu and features131C6.Network(MFC-7860DW)(Continued)2.WLAN(Continued)5.WLAN Status1.Status Active(11b)Active(11g)Wired LAN ActiveWLAN OFFAOSS ActiveC

132Level 1 Level 2 Level 3 Options Descriptions Page5.Machine Info.(MFC-7360)6.Machine Info.(MFC-7360N / MFC-7460DN / MFC-7470D)1.Serial No. — — You c

Menu and features133C0.Initial Setup(Continued)5.Dial Tone — DetectionNo Detection*You can shorten the dial tone detect pause.1036.Phone Line Set — No

134Entering text CWhen setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters

Menu and features135CSpecial characters and symbolsPress l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK

136DGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for deta

Specifications137DDimensions (MFC-7470D) DWeight With Consumables: (MFC-7360) 11.3 kg (MFC-7360N) 11.4 kg (MFC-7460DN/MFC-7860DW) 11.6 kg (MFC-7470D)

138Noise levelSound power1Operating (Copying): (MFC-7360 / MFC-7360N) LWAd = 6.74 B (A) (MFC-7470D) LWAd = 6.81 B (A) (MFC-7460DN/MFC-7860DW) LWAd= 6.

Specifications139DDocument Size DDocument Size (Single-sided)ADF Width: 147.3 to 215.9 mmADF Length: 147.3 to 355.6 mmScanner Glass Width:Max. 215.9 m

General information51Accessing Brother Support (Macintosh) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center

140Print media D1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possi

Specifications141DFax D1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and pri

142Copy DColor/Monochrome MonochromeCopy Width Max. 204 mm Multiple Copies Stacks or Sorts up to 99 pagesReduce/Enlarge 25% to 400% (in increments of

Specifications143DScanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1200  12

144Printer D1The print speed may vary depending on the type of document you print.Automatic 2-sided (Duplex) Print(MFC-7460DN / MFC-7470D / MFC-7860DW

Specifications145DInterfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 inter

146Computer requirements DMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System VersionProcessor Mi

Specifications147D1Internet Explorer® 6.0 or greater.2For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200

148Consumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19752.2Drum yield is approximate, and may vary by type of use.Ton

Specifications149DNetwork (LAN) (Network models only) DNoteFor details about the full Network specifications, see the Network User's Guide. 1See

Chapter 16Control panel overview 1MFC-7460DN and MFC-7860DW have the same keys. MFC-7360 and MFC-7360N have the same keys. MFC-7470D 1234567812364 571

Index150EAAddress Book ...8ADF (automatic document feeder)using ...

151EGGreyscale ... 141, 143HHELPLCD messages ...116Menu Table ...

152QQualityprinting ...100Quick dial ...40group dialchang

These machines are approved for use in the country of purchase only. Local Brother companiesor their dealers will only support machines purchased in t

General information71 6457891034 56 7891064578910

Chapter 181 One Touch keysThese 4 keys give you instant access to 8 previously stored numbers.ShiftLets you access One Touch numbers 5 to 8 when held

General information91Volume settings 1Ring volume 1You can choose a range of ring volume levels, from High to Off.While in Fax mode press or to ad

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-7360, MFC-7360N, MFC-7460DN, MFC-

102Loading paper and print media 2The machine can feed paper from the standard paper tray or manual feed slot.When you put paper into the paper tray,

Loading paper112b While pressing the green paper-guide release lever, slide the paper guides to fit the paper size you are loading in the tray. Make s

Chapter 212f Unfold the support flap (1) to prevent paper from sliding off the face-down output tray. Loading paper in the manual feed slot 2You can l

Loading paper132c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. d Using both hands, p

Chapter 214Note<For envelopes only> Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the fo

Loading paper152 Note• Put the paper into the manual feed slot with the side to be printed face up.• Make sure that the print media is straight and in

Chapter 216Unscannable and unprintable areas 2The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas

Loading paper172Paper settings 2Paper Type 2Set up the machine for the type of paper you are using. This will give you the best print quality.a Press

Chapter 218Type and size of paper 2The machine loads paper from the installed standard paper tray or manual feed slot.The name for the paper trays in

Loading paper192Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some pa

Chapter 220Envelopes 2Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-qu

Loading paper212Labels 2The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is a

223How to load documents 3You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.Using the automatic

Loading documents233c Stagger the pages of your document face up top edge first, in the ADF until the LCD display message changes and you feel it touc

Chapter 324a Lift the document cover.b Using the document guidelines on the left and top, place the document face down in the upper left corner of the

2544How to send a fax 4The following steps show how to send a fax.a When you want to send a fax, or change fax send or receive settings, press the (FA

Chapter 426Faxing Letter size documents from the scanner glass 4When faxing Letter size documents, you will need to set the scan glass size to Letter;

2755Receive modes 5You must choose a receive mode depending on the external devices and telephone services you have on your line.Choosing the receive

Chapter 528Using receive modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using the

Receiving a fax295Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only a

iUser’s Guides and where do I find it?Which manual? What’s in it? Where is it?Safety and Legal Read this Guide first. Please read the Safety Instructi

Chapter 530Fax Detect 5If Fax Detect is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the L

3166Voice operations (MFC-7470D only) 6Voice calls can be made with the handset by using the dial pad, One touch key or ( (Address Book) and enter t

Chapter 632Note• You can use the numbers 0 to 9, #, l and !.(Press Tel/R or Tel/Mute/R to display “!”.)• If you choose On, pressing Tel/R or Tel/Mute/

Telephone and external devices336Connections 6The external TAD must be connected as shown in the illustration below. 1TAD2 Protective Capa Set your ex

Chapter 634External and extension telephones 6NoteYou need to turn the Remote Codes setting to on to use the Remote Activation Code l51 and Remote Dea

Telephone and external devices356Using a non-Brother cordless external handset 6If your non-Brother cordless telephone is connected to the telephone l

Chapter 636e If you do not want to change the Remote Deactivation Code, press OK.f Press Stop/Exit.Changing the Remote Codes 6The preset Remote Activa

3777How to dial 7You can dial in any of the following ways.Manual dialling 7Use the dial pad to enter all the digits of the telephone or fax number. O

Chapter 738Search 7You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbe

Dialling and storing numbers397One Touch and Speed Dial Options 7The following chart shows the options for storing One Touch or Speed Dial numbers aft

iiTable of Contents (BASIC USER’S GUIDE)1 General information 1Using the documentation...

Chapter 740Storing a pause 7Press Redial/Pause to insert a 2.8-second pause between numbers. You can press Redial/Pause as many times as needed to inc

Dialling and storing numbers417• If you selected the IFAX Registration Type in step b and save the E-mail address, you can only use the E-mail address

Chapter 742Storing Speed Dial numbers 7You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to p

Dialling and storing numbers437 Press OK to store the number without a name.e Do one of the following: If you want to save a fax/scan resolution alo

Chapter 744Changing One Touch and Speed Dial numbers 7If you try to change an existing One Touch or Speed Dial number, the LCD will show the name or n

Dialling and storing numbers457c Press a or b to select one of the following: Fax/Tel IFAX Email Color PDF Email Color JPG Email Color XPS Email Gray

Chapter 746Tone or Pulse 7If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instruc

4788How to copy 8The following steps show the basic copy operation. For details about each option, see the Advanced User's Guide on the CD-ROM.a

489Printing a document 9The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Print

491010Scanning a document as PDF file using ControlCenter4 (Windows®) 10(For Macintosh users) See Scanning in the Software User's Guide.NoteThe s

iii5 Receiving a fax 27Receive modes ...27Choosing th

Chapter 1050e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg).Click Configuration, and then select But

How to scan to a computer5110g Click File.The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Chapter 1052Changing the SCAN key settings 10Before scanning 10To use the machine as a scanner, install a scanner driver. If the machine is on a netwo

How to scan to a computer5310e Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list.2 You

Chapter 1054Scanning using the SCAN key 10a Load your document. (See How to load documents on page 22.)b Press (SCAN).c Press a or b to choose Scan t

55AAReplacing the consumable items AThe machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on p

56Replacing the toner cartridge AModel Name: For the model name of toner cartridges, see Replacing the consumable items on page 55.The Standard toner

Routine maintenance57AReplacing the toner cartridge Aa Make sure that the machine is turned on.b Open the front cover and leave the machine turned on

58d Push down the green lock lever and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explo

Routine maintenance59ANote• Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.

iv8 Making copies 47How to copy...47Stop copying

60g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the green lock lever will lift

Routine maintenance61AReplacing the drum unit AModel name: DR-2255A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages.

62 c Take out the drum unit and toner cartridge assembly. d Push down the green lock lever and take the toner cartridge out of the drum unit. WARNIN

Routine maintenance63AIMPORTANT• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Ha

64f Put the toner cartridge firmly into the new drum unit until it locks into place. If you put the cartridge in properly, the green lock lever will l

Routine maintenance65ACleaning the machine AClean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the to

66c Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust. d Remove any paper that is in the paper tray.e Wipe the inside an

Routine maintenance67Ac In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened w

68b Slowly take out the drum unit and toner cartridge assembly. CAUTION We recommend that you place the drum unit and toner cartridge assembly on a cl

Routine maintenance69ACleaning the drum unit AIf you have print quality problems, the drum may have foreign material, such as glue from a label stuck

vC Menu and features 116On-screen programming...116Menu table...

70Note• The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates the OPC drum in reverse. This noise is not d

Routine maintenance71ACAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable

72• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. d Put the print sample in front

Routine maintenance73Ag Put the toner cartridge back into the drum unit until it locks into place. If you put the cartridge in properly, the green loc

74Cleaning the paper pick-up rollers AIf you have paper feed problems, clean the pick-up rollers as follows:a Turn off the machine. Unplug the power c

Routine maintenance75Ad Wipe the two pick-up rollers (1) inside of the machine to remove dust. e Put the paper tray back in the machine.f Plug the mac

76BError and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this ha

Troubleshooting77BCover is Open The ADF cover is not completely closed.Close the ADF cover of the machine.The ADF is open while loading a document.Clo

78Init Unable XX The machine has a mechanical problem. (For MFC-7360 / MFC-7360N / MFC-7460DN) Received fax messages still in memory will be lost whe

Troubleshooting79BNot Available This function is not permitted to all IDs by Secure Function Lock 2.0.Contact your administrator to check your Secure

viTable of Contents (ADVANCED USER’S GUIDE)The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s

80Replace Toner The machine will stop printing until you replace the toner cartridge.If you have set the Toner setting to Stop, replace the toner cart

Troubleshooting81BTransferring your faxes or Fax Journal report BIf the LCD shows: Init Unable XX Print Unable XX Scan Unable XX(MFC-7360 / MFC-736

82Document Jams BDocument is jammed in the top of the ADF unit Ba Take out any paper from the ADF that is not jammed.b Open the ADF cover.c Pull the j

Troubleshooting83BRemoving small documents jammed in the ADF Ba Lift the document cover.b Insert a piece of stiff paper, such as cardstock, into the A

84Paper Jams BPaper is jammed in the standard paper tray BIf the LCD shows Jam Tray, follow these steps:a Pull the paper tray completely out of the ma

Troubleshooting85BPaper is jammed at the back of the machine BIf the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these step

86IMPORTANT• We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth unde

Troubleshooting87Be Using both hands, gently pull the jammed paper out of the fuser unit. f Close the fuser cover and the back cover (face-up output t

88CAUTION HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back c

Troubleshooting89BIMPORTANT• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you