Brother HL 2700CN Manuel d'utilisateur

Brother Laser PrinterHL-2700CN seriesUser's GuideVersion 5For visually-impaired usersYou can read this manual with Screen Reader ‘text-to-speech’

ixInternational ENERGY STAR® Compliance StatementThe purpose of the International ENERGY STAR® Program is to promote the development and popularizati

OPTIONS 4 - 12Inserting the CompactFlash® cardFollow these steps to insert or remove a card:1Turn off the printer power switch, and then unplug the

4 - 13 OPTIONSSO-DIMMWe recommend that you expand the printer memory to avoid any MEMORY FULL errors.The HL-2700CN printer has 64 MB of standard mem

OPTIONS 4 - 14Installing additional memory1Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the p

4 - 15 OPTIONS6Put the main controller board back into the printer by sliding it into the guide rails.Figure 4-247Put the metal plate back on and se

OPTIONS 4 - 16Optional fonts packageOptional fonts package (BS-3000)The optional fonts package (BS-3000) is the CD-ROM you need for installing the P

4 - 17 OPTIONSFigure 4-256Press + or - on the control panel to select PRINT MENU.7Press Set to proceed to the next menu level, and then press + or -

ROUTINE MAINTENANCE 5 - 15Replacing the consumable itemsYou will need to replace the following consumable items regularly. When the time comes to re

5 - 2 ROUTINE MAINTENANCEThe following are maintenance messages that appear alternatively with the READY message on the upper row of the LCD when th

ROUTINE MAINTENANCE 5 - 3 Discard the used consumable item according to local regulations, keeping it separate from domestic waste. If you have que

5 - 4 ROUTINE MAINTENANCEToner cartridgesA new toner cartridge contains enough toner to print up to 10,000 pages for Black and up to 6,600 pages for

xIEC 60825 specification (220 to 240 volt model only)This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown b

ROUTINE MAINTENANCE 5 - 5Replacing the toner cartridgesTo replace the toner cartridge, follow these steps: 1Open the front cover of the printer.Figu

5 - 6 ROUTINE MAINTENANCE4Hold the cartridge level with both hands and gently rock it from side to side three to four times to spread the toner even

ROUTINE MAINTENANCE 5 - 7 Slide the toner cartridges into the printer gently. Do not try to lock them into the printer by pushing them. They must s

5 - 8 ROUTINE MAINTENANCEWaste toner packAfter you have printed approximately 12,000 images at 5% coverage, you must change the waste toner pack.Was

ROUTINE MAINTENANCE 5 - 9Replacing the waste toner pack1Open the front cover of the printer.Figure 5-52Remove the waste toner pack from the holder a

5 - 10 ROUTINE MAINTENANCEOPC belt cartridgeReplace OPC belt cartridge messageWhen the OPC belt cartridge runs out, the following message appears on

ROUTINE MAINTENANCE 5 - 114Remove the OPC belt cartridge from the printer.Figure 5-105Remove the tension release pins from both sides of the new OPC

5 - 12 ROUTINE MAINTENANCE7Put the new OPC belt cartridge into the printer guides with the flat side facing you.Figure 5-138To lock the cartridge in

ROUTINE MAINTENANCE 5 - 13Fusing unitReplace fusing unit messageWhen the following message appears on the LCD panel, you must replace the fusing uni

5 - 14 ROUTINE MAINTENANCEReplacing the fusing unit1Turn off the printer power switch. To avoid injury, wait until the printer has cooled down suffi

xiIMPORTANT - For Your SafetyTo ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that i

ROUTINE MAINTENANCE 5 - 155Put the new fusing unit into the printer. Be sure to insert the fusing unit completely into the printer.Figure 5-176Secur

5 - 16 ROUTINE MAINTENANCE120K kitWhen you see the following message on the LCD, you must replace the items in the 120K kit, which are the transfer

ROUTINE MAINTENANCE 5 - 173) Remove the transfer belt cover.Figure 5-214) Remove the transfer belt cleaner by grasping the handle and lift it up.Fig

5 - 18 ROUTINE MAINTENANCEthe housing after you have installed it.Figure 5-247) Put the transfer belt cleaner cover back in, and then close the top

ROUTINE MAINTENANCE 5 - 19release the transfer roller.Figure 5-264) Take out the transfer roller by gently pulling the right-hand side up and slidin

5 - 20 ROUTINE MAINTENANCEFigure 5-275) Put in the new transfer roller by holding the lock levers of the transfer roller and adjusting the angle of

ROUTINE MAINTENANCE 5 - 21CleaningClean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge,

5 - 22 ROUTINE MAINTENANCECleaning the outside of the printerClean the outside of the printer as follows: 1Turn off the printer power switch and unp

ROUTINE MAINTENANCE 5 - 23Cleaning the inside of the printerClean the printer interior as follows:1Turn off the printer power switch and unplug the

5 - 24 ROUTINE MAINTENANCE4Clean the transfer roller unit and the transfer roller guide with a dry soft cloth to prevent paper jams.Figure 5-385Clea

xiiTrademarksThe Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh® are registered trademarks in

ROUTINE MAINTENANCE 5 - 257Open the top cover.Figure 5-408To release the lock, push the green belt cartridge lock levers that are on both sides inwa

5 - 26 ROUTINE MAINTENANCE11Open the front cover of the printer.Figure 5-4312Take all the toner cartridges out of the printer.13Clean the surface of

ROUTINE MAINTENANCE 5 - 2715Clean the surface of the dust proof glass with a dry cotton swab.Figure 5-4616Close the dust proof glass cover.17Put all

5 - 28 ROUTINE MAINTENANCEShipping the printer Once your printer has been set-up and used, we do not recommend that it be moved or shipped unless a

TROUBLESHOOTING 6 - 16LCD messagesIf any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting

6 - 2 TROUBLESHOOTINGNO TRAY 1/2The indicated paper tray was not detected,install it, or make sure it is inserted properly.SIZE ERROR T2Specify the

TROUBLESHOOTING 6 - 3Maintenance messagesError Message Meaning Action   K C M YWhen the  mark blinks (), the indicated color toner is ne

6 - 4 TROUBLESHOOTINGCall service messagesWhen any of the following messages appear on the LCD, turn off the printer. Wait a few seconds, and then t

TROUBLESHOOTING 6 - 5ERROR H66SERVICE CALLNVRAM write error Turn off the printer. Wait a few seconds, and then turn it on again.ERROR H67SERVICE CAL

6 - 6 TROUBLESHOOTINGERROR EF0WARNINGCooling fan error Turn off the printer. Wait a few seconds, and then turn it on again.ERROR EF3WARNINGLaser fan

xiii“EC” Declaration of ConformityManufacturerBrother Industries Ltd.,15-1, Naeshiro-cho, Mizuho-ku,Nagoya 467-8561, JapanHerewith declare that:Produ

TROUBLESHOOTING 6 - 7Paper jams and how to clear themIf paper jams inside the printer, the printer will stop. One of the following LCD messages will

6 - 8 TROUBLESHOOTINGJAM A1 / JAM A2 (paper jam in the paper tray)If there is a paper jam in the paper tray, follow these steps: 1Pull out the paper

TROUBLESHOOTING 6 - 9JAM B (paper jam at the entrance to the fusing roller)If there is a paper jam at the entrance to the fusing roller, follow the

6 - 10 TROUBLESHOOTINGIf the paper is caught in the fusing roller, follow the steps below:4Open the back cover.Figure 6-55Release the fusing unit pr

TROUBLESHOOTING 6 - 11JAM C (paper jam where the paper comes out of the printer)If paper has passed behind the back cover and there is a paper jam w

6 - 12 TROUBLESHOOTING3Reset the fusing unit pressure release levers.Figure 6-104Close the back cover.Figure 6-11

TROUBLESHOOTING 6 - 13JAM D (paper jam in the lower part of the duplex unit)If there is a paper jam in the lower part of the duplex unit, follow the

6 - 14 TROUBLESHOOTINGJAM E (paper jam in the upper part of the duplex unit)If there is a paper jam in the upper part of the duplex unit, follow the

TROUBLESHOOTING 6 - 153If the paper is caught in the lower exit of the duplex unit, remove the jammed paper by pulling it out slowly.Figure 6-164If

6 - 16 TROUBLESHOOTINGImproving the print qualityIf you are having problems with print quality, please do a test print first (press the Set button 3

xivTable of ContentsDefinitions of warnings, cautions, and notes ...iTo u

TROUBLESHOOTING 6 - 17Colored streaks or bands down the page1) Identify the missing color and replace that toner cartridge.2) Replace the OPC belt c

6 - 18 TROUBLESHOOTINGToner scatter or toner stain 1) Identify the color causing the problem and replace that toner cartridge.2) Replace the OPC bel

TROUBLESHOOTING 6 - 19If the same problem occurs again, call your dealer or Brother Customer Service.Wrinkle 1) Change to a recommended type of pape

6 - 20 TROUBLESHOOTINGQ & AYou may occasionally encounter a difficulty with your HL-2700CN printer. This section contains frequently asked quest

TROUBLESHOOTING 6 - 21Setting up the printerQuestion RecommendationI cannot print from my application software. Make sure that the supplied Windows

6 - 22 TROUBLESHOOTINGPaper handlingQuestion RecommendationThe printer does not feed paper. Check to see if the Alarm LED is on. If so, the paper t

TROUBLESHOOTING 6 - 23PrintingQuestion RecommendationThe printer prints unexpectedly or it prints incorrect characters. Cancel the print job from y

A - 1 APPENDIXAPrinter specificationsPrintingAppendixPrint method Electrophotography by semiconductor laser beam scanningLaser Wavelength 780 nmOutp

APPENDIX A - 2FeaturesCPU MIPS TMPR4955 (300 MHz)Emulation Automatic emulation selectionPCL5C and PCL 6BR-Script3 HP-GLEPSON FX850IBM Proprinter XLI

A - 3 APPENDIXElectrical and mechanicalPower Source U.S.A. and Canada AC 120 V, 50/60 HzEurope and Australia AC 220 to 240 V, 50/60 HzPower consumpt

xvPaper feed ... 1-18Tray fe

APPENDIX A - 4Paper specificationsPaper handlingMedia specificationsPaper input Standard paper tray (Tray 1) Up to 250 sheets of 75 g/m2 (20 lb) Opt

I - 1INDEX- button ...3-2, 3-3Symbols+ button ...3-2, 3

I - 2PCL printer driver ...2-2Power save mode ...1-7PRINT MENU menu ...

xviPrinting SECURE data ... 3-29When there is no re

xvii6Troubleshooting ...

1 - 1 ABOUT THIS PRINTER1What is in the box?When you unpack the printer, check to see that you have all of the following parts:Figure 1-11Printer2St

iDefinitions of warnings, cautions, and notesWe use the following terms throughout this User’s Guide:You must follow these warnings to prevent possib

ABOUT THIS PRINTER 1 - 2Depending on the country you live in and the HL-2700CN series model bought, you may have additional parts not listed above.T

1 - 3 ABOUT THIS PRINTERFront viewFigure 1-21Control Panel2Paper Stopper3Face-down Output Tray Extension4Front Cover5Paper Tray6Top Cover7Back Cover

ABOUT THIS PRINTER 1 - 4Back viewFigure 1-31Duplex Upper Cover2Duplex Lower Cover3Duplex Cap4AC Power Connector5Power Switch6Ethernet 10/100BASE-TX

1 - 5 ABOUT THIS PRINTERFeaturesThis printer has the following standard features. 2400 DPI class resolutionThis printer prints at a default resoluti

ABOUT THIS PRINTER 1 - 6Automatic Interface SelectionThis printer can automatically select the bi-directional parallel, USB or Ethernet 10/100BASE-T

1 - 7 ABOUT THIS PRINTERPanel lock settingIf the panel button settings have been changed, the printer may not work as you expect. If you are an admi

ABOUT THIS PRINTER 1 - 8Positioning the printerPlease read the following before you use the printer. Power SupplyUse the printer within the recommen

1 - 9 ABOUT THIS PRINTERThe following figure details the recommended area around the printer for proper ventilation, operation and maintenance.Figur

ABOUT THIS PRINTER 1 - 10What kind of paper can I use?Type and size of paperThe printer loads paper from the installed standard paper tray, optional

1 - 11 ABOUT THIS PRINTER* H/H = High temperature/High humidityTable 1: Media type, paper size and number of sheets for paper sourceMedia type Tray

iiTo use the printer safelyThe fusing unit becomes extremely hot during operation. Wait until it has cooled down sufficiently before replacing consuma

ABOUT THIS PRINTER 1 - 12Recommended paperThe recommended paper for this printer is:Xerox 4200, Hammermill Laserprint NEUSIEDLER Color Copy 90g/m2 o

1 - 13 ABOUT THIS PRINTERPrintable area When using PCL emulation, the edges of the paper that cannot be printed on are shown below.PortraitFigure 1-

ABOUT THIS PRINTER 1 - 14Guidelines for selecting paperThe printer is designed to work well with most types of xerographic and bond paper. However,

1 - 15 ABOUT THIS PRINTEREnvelopesTypes of envelopes to avoidDo not use envelopes: that are damaged, curled, wrinkled, or an unusual shape that ar

ABOUT THIS PRINTER 1 - 16 Envelopes should consist of two layers of paper in the area circled in Figure 1-10.Figure 1-10If you use any of the types

1 - 17 ABOUT THIS PRINTERLabels and transparenciesThe printer will print on most types of labels and transparencies designed for use with a laser pr

ABOUT THIS PRINTER 1 - 18Paper feedTray feedThe printer can feed paper from the standard paper tray, optional lower tray or optional legal tray.The

1 - 19 ABOUT THIS PRINTERManual feedSince this printer does not have a manual feed or multi purpose tray, you cannot manually feed irregular sized p

DRIVER AND SOFTWARE 2 - 12Printer driverA Printer Driver is software that translates data from the format used by a computer to the format that a pa

2 - 2 DRIVER AND SOFTWAREFor Windows®Features in the PCL printer driver You can also download the latest printer driver or get other information by

iiiIf the printer becomes hot, blows smoke, or generates obscure odor, immediately turn off the power switch and unplug the printer from the AC power

DRIVER AND SOFTWARE 2 - 3Advanced tab Change the tab settings by clicking the following icons:1Print Quality2Duplex3Watermark 4Page Setting5Device O

2 - 4 DRIVER AND SOFTWAREPrint Quality Select the Quality, Color Mode, Improve Gray Color and Enhance Black Printing. QualityYou can select the fo

DRIVER AND SOFTWARE 2 - 5Device OptionsSet the following print functions in this tab: Job Spooling Toner Save Mode Quick Print Setup Sleep Time

2 - 6 DRIVER AND SOFTWAREJob SpoolingYou can reprint a document without sending the data again from your PC (except for secure printing) because the

DRIVER AND SOFTWARE 2 - 7MacroYou can save a page of a document as a macro to printer memory. Moreover, you can execute the saved macro - in other w

2 - 8 DRIVER AND SOFTWAREAccessories tabWhen you install optional units, you can add them and select the settings for them in the Accessories tab as

DRIVER AND SOFTWARE 2 - 9Support Tab You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com

2 - 10 DRIVER AND SOFTWAREFeatures in the PS printer driverYou can download the latest driver by accessing the Brother Solutions Center at http://so

DRIVER AND SOFTWARE 2 - 11Device Settings tab Select the options you installed.

2 - 12 DRIVER AND SOFTWARELayout tabYou can change the Layout setting by selecting the settings for Orientation, Print on Both Sides (Duplex), Page

ivPrinter do’s and don’ts for optimum print qualityBefore you move or lift the printer, remove the toner cartridges, waste toner pack and fusing unit

DRIVER AND SOFTWARE 2 - 13Paper / Quality tabSelect the Paper Source and Color.

2 - 14 DRIVER AND SOFTWAREAdvanced options1Select the Paper Size and Copy Count.2Set the Image Color Management, Scaling and TrueType Font settings.

DRIVER AND SOFTWARE 2 - 153You can change settings by selecting the setting in the Printer Features list: Media Type Collate (Only when a CompactF

2 - 16 DRIVER AND SOFTWAREFor Macintosh®This printer supports Mac OS® 8.6 to 9.2 and Mac OS® X 10.1 to 10.2.You can download the latest driver by ac

DRIVER AND SOFTWARE 2 - 17Specific settingsSet the Media Type, Job Spooling, PASSWORD and other settings.

2 - 18 DRIVER AND SOFTWARESoftwareSoftware for Networks BRAdmin Professional utilityThe BRAdmin Professional is a utility for managing your Brother

DRIVER AND SOFTWARE 2 - 19Automatic Emulation SelectionThis printer has an Automatic Emulation Selection feature. When the printer receives data fro

2 - 20 DRIVER AND SOFTWAREAutomatic Interface SelectionThis printer has an Automatic Interface Selection feature. When the printer receives data fro

CONTROL PANEL 3 - 13Control panelThis printer has one liquid crystal display (LCD), six buttons and two Light Emitting Diodes (LEDs) on the control

3 - 2 CONTROL PANELButtonsYou can control the basic printer operations and change various printer settings with the six buttons (Go, Job Cancel, +,

vIMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country.

CONTROL PANEL 3 - 3Go buttonYou can change the panel indications from the current status (Menu, Error and Reprint settings) by pressing the Go butto

3 - 4 CONTROL PANELBack buttonIf you press the Back button when the printer is in the on-line (Ready) state, it goes off-line and the LCD goes to th

CONTROL PANEL 3 - 5Light-emitting diodes (LEDs)The LED is a light that shows the printer status.Status LED (Green)LED indication MeaningOn Ready to

3 - 6 CONTROL PANELLiquid crystal display (LCD)The display shows the current printer status. When you use the control panel buttons, the display wil

CONTROL PANEL 3 - 7Printer status messagesThe following table shows the printer status messages that are displayed during normal operation: How to u

3 - 8 CONTROL PANELFor example: If you only use Tray 1 to print from, change the SOURCE setting to TRAY1, as follows:Press any of the Menu buttons (

CONTROL PANEL 3 - 9Control panel LCD menuThere are 9 menus. For more information about the selections available in each menu, please see the pages l

3 - 10 CONTROL PANELINFORMATIONDisplay Shows DescriptionPRINT SETTINGS Prints the print settings page.PRINT TEST Prints the test page.PRINT DEMO Pri

CONTROL PANEL 3 - 11PAPERDisplay Shows DescriptionSOURCE =AUTO/TRAY1/TRAY2Selects which paper tray the paper will be fed from.MANUAL FEED =OFF/ONSel

3 - 12 CONTROL PANELSETUPDisplay Shows DescriptionLANGUAGE = ENGLISH/FRANÇAIS /...PANEL CONTROL Subsetting DescriptionBUTTON REPEAT Set the time for

viBrother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is a

CONTROL PANEL 3 - 13PRINT MENUDisplay Shows DescriptionMEDIA TYPE =PLAIN PAPER/TRANSPARENCIES/THICK PAPER/THICKER PAPER/THIN PAPERCOLOR PRINT =ON/OF

3 - 14 CONTROL PANELHP LASERJET FONT NO. =I0000:#####FONT PITCH =###.##SYMBOL SET PC-8/...Sets the symbol set or the character set.TABLE PRINT Print

CONTROL PANEL 3 - 15EPSON FX-850 FONT NO. =I0000:#####FONT PITCH =###.##CHARACTER SET PC-8/...Sets the symbol set or the character set.TABLE PRINT P

3 - 16 CONTROL PANELHP-GL CHAR SET(STD) =####CHAR SET(ALT) =####PEN # SIZE PEN 1 to 6(Set size and gray percentage for the selected pen.)PEN # GRAY

CONTROL PANEL 3 - 17INTERFACEDisplay Shows DescriptionSELECT =AUTO/USB/PARALLEL/NETWORKAUTO IF TIME = 1:99 (sec)You need to set the time-out period

3 - 18 CONTROL PANELREPRINTDisplay Shows DescriptionCOPIES = 1 Appears when the printer has reprint data but no PROOF, PUBLIC or SECURE data in the

CONTROL PANEL 3 - 19Set date and timePress the + or - button until the SETUP menu appears (and to display each setting shown below).Press the Set bu

3 - 20 CONTROL PANELSet IP addressPress the + or - button until the NETWORK menu appears (and to display each setting shown below).Press the Set but

CONTROL PANEL 3 - 21About emulation modesThis printer has the following emulation modes: HP LaserJet modeThe HP LaserJet mode (or HP mode) is the em

3 - 22 CONTROL PANELList of factory settingsTable 1 shows the factory settings. Network factory default settingIf you wish to reset the print server

viiImportant information: RegulationsFederal Communications Commission (FCC) Declaration of Conformity (For USA)Responsible Party: Brother Internatio

CONTROL PANEL 3 - 23Table 1: List of factory settingsMODE MENU Factory SettingPAPER SOURCE =AUTOMANUAL FEED =OFFDUPLEX =OFFQUALITY HRC =MEDIUMTONER

3 - 24 CONTROL PANELPRINT MENU EPSON FX-850 FONT NO.=59FONT PITCH/POINT=10.00/12.00SYMBOL/CHARACTER SET=US ASCIFAUTO LF=OFFAUTO MASK=OFFLEFT MARGIN=

CONTROL PANEL 3 - 25NETWORK TCP/IP TCP/IP ENABLE=ONIP ADDRESS=169.254.###.###SUBNET MASK=255.255.0.0GATEWAY=0.0.0.0IP BOOT TRIES=3IP METHOD=AUTOAPIP

3 - 26 CONTROL PANELReprint settingIf you want to reprint a document that has just been printed, you can reprint it by using the control panel butto

CONTROL PANEL 3 - 27Reprinting the last jobYou can reprint the data from the last print job without sending it from the computer again.Reprint the l

3 - 28 CONTROL PANELPrinting PROOF dataYou can use this setting to reprint PROOF data that has just been printed and has no security settings. Docum

CONTROL PANEL 3 - 29Printing SECURE dataSECURE documents are protected by a password and only those people who know the password will be able to pri

3 - 30 CONTROL PANELHow to print SECURE dataPress the + or - button until the REPRINT menu appears (and to display each setting shown below).Press t

CONTROL PANEL 3 - 31When there is no reprint data in memoryIf the printer does not have reprint data in the memory and you press the Set button when

4 - 1 OPTIONS4Optional accessories and suppliesThis printer has the following optional accessories. You can increase the capabilities of the printer

viiiIndustry Canada Compliance Statement (For Canada)This Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la class

OPTIONS 4 - 2Lower tray unit (LT-27CL)The lower tray unit (Tray 2) is an optional device that can hold up to 530 sheets of extra paper (75 g/m2 or 2

4 - 3 OPTIONS3Remove the paper tray from the lower tray unit.Figure 4-24Remove the protective parts and then put the paper tray back in the lower tr

OPTIONS 4 - 46Fit the two stopper fittings on the right and left hand sides of the lower tray unit.Figure 4-57Cover the gap on the right hand side w

4 - 5 OPTIONSLegal tray (LT-27LG)If you wish to print on Legal size paper, you must use the Legal tray. However, since it is not restricted to Legal

OPTIONS 4 - 63Squeeze the snap lock on the end of the front paper guide. Slide the front paper guide to the position for the size of paper you are u

4 - 7 OPTIONSDuplex unit (DX-2700)The duplex unit is an optional device that allows you to print on both sides of a piece of paper. You can print on

OPTIONS 4 - 84Use the handholds of the duplex unit to lift it up.Figure 4-155Insert the bottom of the duplex unit into the grooves in the printer, a

4 - 9 OPTIONS7Pull out the 2 green sleeves covering the screws as far as they will come. Turn the green sleeves to tighten the screws of the duplex

OPTIONS 4 - 10Guidelines for printing on both sides of the paperPaper orientation for printing on both sides of the paperThe printer prints the seco

4 - 11 OPTIONSCompactFlash® cardThis printer has a slot for an optional CompactFlash® card. If you install an optional CompactFlash® card, you can s